Body Shop

Real Reviews From Verified Customers

Robin M.
Vehicle Make : Honda
5 out of 5
1/11/2017
worked with Matt. very easy to work with.thanks
Huie D.
Vehicle Make : Volvo
4 out of 5
1/10/2017
Greater very kindly and professionally be all members of staff. Was explained what was to take place and even extended some scratch removal attempts onto non-related area of car (outstanding offer). Rental was taken back FOR me; one less thing I had to concern myself with. Only are of improvement was that I wasn't given an ETA for repairs, but other than that, everything was exceptionally handled. Many thanks!!
Matias T.
Vehicle Make : Honda
5 out of 5
1/7/2017
Thank you for the very good, quick and efficient service, and wonderfully clear communication. Greatly appreciated.
Stephanie C.
Vehicle Make : Volkswagen
5 out of 5
1/6/2017
Matt was great and I was very happy that my rental car was taken care of and I could drop it back off at the shop!
Jessica S.
Vehicle Make : Volkswagen
5 out of 5
12/31/2016
I am EXTREMELY impressed with the overall service I received 10s all around!!
Budd S.
Vehicle Make : Infiniti
5 out of 5
12/10/2016
Reliable and customer focused. Excellent leadership by Matthew.
Christine A.
Vehicle Make : Ford
5 out of 5
12/7/2016
The staff at Cook's was awesome. So helpful and nice. The work that was done was perfect. I appreciated the updates that were sent to me. The whole experience was so good that I will recommend Cook's to all my friends and family.
Tanuja K.
Vehicle Make : Toyota
5 out of 5
12/3/2016
staff was great. nice, courteous. kept me up to date with the status of my car. got my car earlier than expected.
Brian K.
Vehicle Make : Scion
5 out of 5
11/25/2016
Matt Kullman is a great service advisor -- expert, friendly, eager to please, and always helpful. He does not hesitate to go the extra mile to make sure all work is done as perfectly as possible. Thank you, Matt!!!
Monica C.
Vehicle Make : Kia
5 out of 5
11/23/2016
Thank for you excellent job especially for the great people again thanks
John G.
Vehicle Make : Hyundai
1 out of 5
11/19/2016
The work seems to be fine, but they forgot to replug my left tail lights. Didn't realize till that night I had no taillights, break lights or turn signal. Had to make a trip back the next day and even such a short distance can be dangerous if you can't signal your turns. Otherwise everything was fine, but that's kind of a big oversight.
Andrew G.
Vehicle Make : Toyota
5 out of 5
11/16/2016
Matt was responsive to my calls emails and followed through with every request 100%. I appreciate everything Matt and the crew at Cooks Collision did!
Anthony F.
Vehicle Make : Audi
5 out of 5
11/16/2016
N/A
Theodore M.
Vehicle Make : Lexus
5 out of 5
11/15/2016
Your receptionist did an outstanding job. She is very efficient, knowledgeable and is willing and able to do what is necessary for the client. A very delightful experience.
Linda P.
Vehicle Make : Volkswagen
5 out of 5
11/11/2016
Excellent service, caring staff
Byung Ju.
Vehicle Make : Kia
5 out of 5
11/11/2016
I'm fully satisfied with all the process and work. Especially,sincere service of the technician and serviceman and email feedback about ongoing process were very good.
Suraj K.
Vehicle Make : Toyota
5 out of 5
11/11/2016
Everything perfect...
**** B.
Vehicle Make : Toyota
5 out of 5
11/10/2016
Kris is extremely cheerful. Everyone at the Berkeley shop was very helpful.
Larenda P.
Vehicle Make : Nissan
5 out of 5
11/2/2016
Everyone was friendly and very helpful!
Greg K.
Vehicle Make : Toyota
5 out of 5
10/30/2016
I not only appreciated the excellent repair work to my car, but also the attentiveness that Kris showed in keeping me informed of how progress was coming. He also did everything that he could to honor my need to get the work done by a particular date.

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