Cooks Collision Of Claremont

Matt was great. Helpful and knewwhat hewas doing My car looks great!

Alan was diligent in keeping us informed of the progress of the job. He delivered as he said he would.

Everyone was extremely informative and the repairs were completed much faster than expected. Sandra was especially helpful in keeping me updated throughout the process.

You guys were great! My car looks amazing. Thanks so much for taking the time to drop it at my house!!

Completed the job ahead of estimated time. Very accommodating with rides. Added extra touches to make the car look great. Everyone was very pleasant.

From the Receptionist Melvin to Alan that handle my claim for repairs, I was very impressed with the excellent customer service and professional demeanor.

Alan was great!

Alan Nguygen was particularly fabulous and conscientious! Your entire staff did a wonderful job in fixing an unhappy situacion. Best Wishes........Richard K

Everyone is very kind and does a thorough job.

Since there was no additional damage found, the estimate was accurate and since there was no communication from you, I assumed all was okay. Thanks for having the car ready on Monday as Tuesday would have been an impossible day for me to pick up the car.

Good experience with no issues.

Excellent customer care- communication was transparent and my repair was done faster than expected which I appreciated greatly.

Mayhew provided excellent customer service. I received very professional service.

Great team. Nicely done and looks like new.

Alan Nguyen is the first guy I met. He estimated the cost of repair. He very clearly explained what it would entail. He delivered the repaired car on time and near the estimated cost. He is a total professional who knew his work well and he is very personable. At the office, the personnel were equally professional with paperwork. Waiting time was minimal. I am very happy of the performance of the company and I would rate it 10 out of 10.

Alan was great, he kept me in touch on the repairs on my car. Thank you Cooks collision! My car looks amazing, and everything that has been touched up looks like as if the accident never happened, and if anything the car looks even better than before! I am very pleased with the service I received.

Job well done!

Very great and easy experience.

Matt did an outstanding job to inform me of when my vehicle would be ready for pick up and always kept me updated. When my car was ready Amanda called me to let me know to come in and car was ready to pick up last Friday and looked so amazing like a new car! Three years ago I had my other car at Cooks for repairs and could not be happier with the customer service and quality of the repair. I was at gas station my car after I picked it up and talking with another lady and told her I just picked my car from Cooks and she said her father just has his car repaired at Cooks's Claremont and loved the service too! Also hat's off to Donny, Manager, and Huy at Enterprise to get me into a nice Nissan Altima rental car so easy to drive and park, a positive experience and would recommend Cook's Claremont to friends and neighbors and also Enterprise on Ashby!

From Alan to your front desk/paper processing crew, Cook's made me feel right at home, and the quality of the work is great!