Body Shop

Real Reviews From Verified Customers

Preston W.
Vehicle Make : Chevrolet
5 out of 5
12/16/2016
Very professional, timely updates, good service.
Russell D.
Vehicle Make : Honda
5 out of 5
12/15/2016
My job was completed ahead of time. Communication on my repairs were consistent. Max Alwag runs an incredible shop and is a Great Manager! Shannon gave excellent service. The skill and expertise of the garage techs was Incredible!! I'm happy to be quoted and will ongoingly recommend Cooks Collision to all parties. My car looks great AND has a lifetime guarantee on repairs! WOW!! Sincerely, Russ Davis
Eric S.
Vehicle Make : Honda
5 out of 5
12/11/2016
This is by far the best auto repair business I have ever dealt with. Thank you
Teresa B.
Vehicle Make : Toyota
5 out of 5
12/1/2016
Excellent job by all involved.
Carla J.
Vehicle Make : Honda
1 out of 5
11/23/2016
When I picked up my car, there was morning dew on it, so with that being said, I was unable to see the swirl marks in the paint from the buffer and a scratch on the hood. Also some scratches on the lower rocket that was damaged in the accident that brought me to cooks and that was on noticed as well.
Shelley W.
Vehicle Make : Honda
5 out of 5
11/22/2016
Everyone
Dean C.
Vehicle Make : BMW
5 out of 5
11/12/2016
From explaining all aspects of the repair process, to providing daily repair updates, the professionalism of your staff really made this a good experience. The projected completion date was adhered to, and the quality of the repairs are top notch. I mostly had interactions with Shannon and your appraiser Mike. Both of these individuals were very courteous and knowledgeable; both of them great assets to your team. I am so happy I took my car to Cook's Collision and grateful for the excellent service. Many thanks, Dean C
Alan R.
Vehicle Make : Infiniti
5 out of 5
11/9/2016
Very pleased with your work and the excellent people I dealt Keith .
Mary D.
Vehicle Make : Toyota
5 out of 5
10/27/2016
I enjoyed your frequent updates as the repairs in my car progressed. Your employees were extremely patient in explaining the insurance paperwork .
Laura F.
Vehicle Make : Honda
5 out of 5
10/26/2016
Oh I can't remember the girls name that helped me but she was so amazing, very helpful and very nice. She is the one that took the pictures of my car. Actually everybody in your office was very pleasant and helpful. Very good experience
Michelle D.
Vehicle Make : Lexus
5 out of 5
10/15/2016
Everyone was extremely friendly and professional. Great experience.
Janice J.
Vehicle Make : Kia
5 out of 5
10/12/2016
Very satisfied and contented a job well done
Chantal S.
Vehicle Make : Kia
5 out of 5
10/11/2016
Everyone at Cooks Collision is polite, friendly & helpful. They were genuinely concerned about my welfare after my accident. They took time to listen to and answer all my questions. I also appreciated the regular updates. The personal text messages from Shannon were a special touch. Thank you.
Amy T.
Vehicle Make : Ford
5 out of 5
9/29/2016
Absolutely satisfied in all aspects. From the customer service to the repair of my vehicle. Nothing but professionalism all the way!!! The shop always kept me informed as to the different stages that my vehicle was in so I never had to wonder what was going on. This location is first class all the way!!!
Robyn S.
Vehicle Make : Audi
5 out of 5
9/27/2016
Car looks beautiful. Staff was pleasant and helpful. They efficiently fixed car and it was finished a week before anticipated due date.
Gary B.
Vehicle Make : Toyota
1 out of 5
9/27/2016
There is something wrong with the drivers door handle. It appears loose and wobbly. I will stop by Tomorrow (tues) so you can check it out
Gabriela Z.
Vehicle Make : Toyota
5 out of 5
9/27/2016
All the personnel treated me with cortesy. I'm also very satisfy with the communication and updates of the repair of my car. I love the fact that the communication were on emails, text, and phone calls, so there is no mistake on getting the information .
Ljiljana B.
Vehicle Make : Dodge
5 out of 5
9/15/2016
Professional and friendly service, kept me updated continuously , highly recommend them.
Wendy M.
Vehicle Make : Honda
5 out of 5
8/30/2016
Great customer service & loved the personalized text updates. Thank you
Ernest N.
Vehicle Make : Honda
5 out of 5
8/24/2016
Great service so far

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