Watermark Ford Body Shop

I picked up the vehicle close to closing and after dark. The next day I noticed how bad of a detailing job had been performed. They had to repaint because of sanding through the clear coat on the final detail. They must not of gone back and cleaned because there is a fine white dust all over my cars interior and exterior. They washed the side of the car the work was done on but the next day I could see where the car had been taped off for paint. I was also missing a piece of weather stripping after the ordeal. When I went to get in my trunk the liner was pulled back where my spare tire is. Probably to look at the paint codes but it should of been put back. I went to a dealership because I expected exceptional quality and service. The staff was very professional and apologetic for delays in service. I feel like the repair and detailing on my vehicle was rushed and that makes me question if other corners were cut. I was greatful to have my vehicle back before Thanksgiving just dissapointed that it wasn't very clean and probably could of been done better.

You finished our car before the estimated time, you always kept us posted, and when I had questions, you ALWAYS answered them. You're great!!

Everything looks great.