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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 753 reviews 67%
4 star 94 reviews 8%
3 star 172 reviews 15%
2 star 46 reviews 4%
1 star 61 reviews 5%
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(All Vehicle Makes)
Beth G.
Vehicle Make : Subaru
5 out of 5
5/26/2023
Excellent customer service—team kept me updated on progress of repair.good communication of claim and repair process.
Amber K.
Vehicle Make : Honda
2 out of 5
5/26/2023
Took a week and a half longer than it was supposed to then I had to bring it back because of a pinched wire that was preventing my hood from staying latched. I was able to drive out of there with an unsafe vehicle that could have turned deadly very quick! I will never use this body shop again nor will I recommend anyone else to either .
Beth H.
Vehicle Make : Toyota
5 out of 5
5/21/2023
Everything seemed completely well repaired. I’m grateful for the fact that you communicated throughout the process.
Keith J.
Vehicle Make : Hyundai
5 out of 5
5/19/2023
The work on the car was great The staff was very helpful
James B.
Vehicle Make : Ford
1 out of 5
5/8/2023
Long delays I can understand but the communication was lacking. I was told I would receive updates Tuesdays and Thursday's but if I received something once a week, I was lucky. I can see over spray from the clear coat. Bed bolt package wasn't installed and just left in the shipping box on my back seat ad now I am waiting for the diamond plate panels to come in so they can insatll them.
Erica K.
Vehicle Make : Kia
5 out of 5
4/5/2023
Very friendly and welcoming. Thank you!
Destiny W.
Vehicle Make : Toyota
1 out of 5
3/16/2023
They’ve already contacted me. There was mold and glass still in it when I went to pick up the first time and they didn’t tell me about damage they decided wasn’t part of the accident until the day I first came to pick up. There’s still scratches that should’ve been taken care of as well. Seems like just a lack of attention to detail. Your employees may be spread too thin.
Robert S.
Vehicle Make : Mazda
5 out of 5
3/4/2023
Great service in the front office.
Janis T.
Vehicle Make : Ford
5 out of 5
3/3/2023
Appreciated all the updates regarding timeline. Great customer service reps.
Dorothy R.
Vehicle Make : Vehicle
5 out of 5
2/25/2023
Special thanks to Ashley and Renn for the great communication.
Stephen E.
Vehicle Make : Honda
5 out of 5
2/17/2023
Very good communication
Lynette M.
Vehicle Make : Toyota
1 out of 5
1/27/2023
Something like a very fine spray ended up on the windshield. But because it has been so cloudy out it only visible in the sunlight shining on the windshield. I bought it back in but it’s still there.
Mark M.
Vehicle Make : Volkswagen
4 out of 5
12/28/2022
All work was done per expectations. I was impressed by the clean-up of the whole car. Very nice job.
Mike C.
Vehicle Make : Vehicle
5 out of 5
12/24/2022
Easy process and great quality
Luiz R.
Vehicle Make : Kia
5 out of 5
12/23/2022
Great job
Colwin K.
Vehicle Make : Subaru
1 out of 5
12/18/2022
Knowing installed one tire even though it needed 4 without telling me. Possibly causing axle and transmission damage.
Will K.
Vehicle Make : Vehicle
4 out of 5
12/14/2022
Already did a review.
Rock S.
Vehicle Make : Nissan
5 out of 5
12/11/2022
Great Work, Truck looks great. Thanks!
David T.
Vehicle Make : Kia
4 out of 5
12/4/2022
On time & within estimate
Jerold M.
Vehicle Make : Buick
5 out of 5
11/26/2022
Everyone involved were just plain great. Thank you so mich Jerold and Suzann Meyer

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