Charlotte Y.
Vehicle Make : Subaru
Jeff was very helpful & explained every aspect of the process; Kept me informed throughout
Penelope H.
Vehicle Make : Subaru
A simple repair took 11 shop days and 2 weekends for what the estimator said would be 6 shop hours work. I purchased extra insurance on the rental vehicle, thinking the repair would be a week or less. The delay in repairs caused the insurance costs to be twice what I had budgeted. An additional repair that I requested be done on a private pay basis was never addressed. This is the poorest experience I have ever had with a body shop. I will not use your repair shop again and will certainly not recommend it to any of my friends.
Patricia/willy S.
Vehicle Make : Honda
Great job but slow authorization from State Farm delaying the completion a full week.
Marcinda R.
Vehicle Make : Lexus
I loved working with Charlie. I was kept informed every step of the way. When repairs ran well over initial estimate, I was contacted. Charlie also sent in additional information as requested by my insurance. And my vehicle looks so clean! Thank you.
Kimberly N.
Vehicle Make : Honda
Everyone was great, throughout every step of the process.
Amy K.
Vehicle Make : Volkswagen
I picked up my car with less gas then it was dropped off with and the steering was messed up. When I dropped it off for a gas tank issue. No issues with steering wheel or alignment When it was dropped off. My boyfriend got a truck a couple days ago pulled off the lot and his break smoked so they are having it fixed not the gas light was on and they said they would give him 3 gallons. We got a 25,000 dollar rig and you can’t fill the tank? I paid a $500 deduable and u can’t fill the tank and my steering is messed up? My Jetta is leasesd I would think you would want to take care of it. I am so disappointed in Dickhanna. I have waited almost two weeks for my car.
Karly C.
Vehicle Make : Acura
Vitaliy was great! Amazing customer service!
Jay H.
Vehicle Make : Subaru
Well done, and friendly reminder is not to put any parts on top of the car while repairing the car. Thank you.
Anthony S.
Vehicle Make : Honda
Thank you for the wonderful experience!
Ed L.
Vehicle Make : Honda
Notes and messages have been left with a few employees of **** Hannah. I expect a call soon.
Sara C.
Vehicle Make : Ford
Great communication and customer service.
Jack H.
Vehicle Make : Nissan
Once you got my email right, things went awesome!
Tammi N.
Vehicle Make : Dodge
Our panel dont match up & tge black piece in the corner of the wind shield wont stay on
Donna C.
Vehicle Make : Ford
I was truly happy with my experience. The people were very friendly and took very good care of my every need and concern. I would highly recommend **** Hannah to anyone and everyone one that needs repairs. Thank you so so much for everything!!
Donna C
Daniel E.
Vehicle Make : Honda
Tim and Stacey we’re wonderful. Excellent! We love the job **** Hannah did.
Kayla L.
Vehicle Make : Subaru
You guys were amazing. Kept me informed the whole time and were super sweet while I was going through this horrible accident. Thank you so much
Berry S.
Vehicle Make : Subaru
Appreciated attention to detail in catching problem with parts and reordering.
Derrick D.
Vehicle Make : Honda
This was the worst experience I have ever had with a dealership. Your representative Charlie was very condescending, didn't care about our concerns at all, very obviously annoyed when asked further questions. It a very clear that Charlie just wanted to get the car out of your lot and didn't give two craps if we were taken care of. We received our vehicle back today and within 5 minutes the vehicle goes into limp mode. But Charlie cleared those codes.. So nothing is wrong..lol.
Tom S.
Vehicle Make : Subaru
Sandra and Tyson were amazing. My Subaru looks brand new after getting rear ended. This being my first accident, I was worried and didn’t know what to expect with having my car in the hands of those I don’t know. They were absolutely amazing and treated my car and myself as if it was there own. They kept me informed every step of the way. Sandra made me feel like I’d known her for years!
Sidney B.
Vehicle Make : Honda
Courteous and helpful. I had complete trust
the repair would be of the highest quality.
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