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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 254 reviews 89%
4 star 11 reviews 4%
3 star 4 reviews 1%
2 star 6 reviews 2%
1 star 9 reviews 3%
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(All Vehicle Makes)
Mark G.
Vehicle Make : Jaguar
5 out of 5
12/12/2017
Excellent service
Terry R.
Vehicle Make : Toyota
5 out of 5
12/12/2017
I appreciated the promptness and efficiency.
Victoria B.
Vehicle Make : Nissan
1 out of 5
12/12/2017
I didn't like that originally it was going to take 3 days, then it went up to 4, then at last minute I was notified it was going to take an additional 3 days for my car to be ready. **** week to get a bumper cover fixed, when I've had other vehicles fixed here and for less time more work was done. Also I didn't like the fact they kept asking repetitively over the phone how was I going to pay, like that was the number one priority. Not satisfied with the customer service experience, nor the time it took to fix my vehicle.
Dalia M.
Vehicle Make : Chevrolet
5 out of 5
12/10/2017
Thank you ????!
Diane N.
Vehicle Make : Toyota
4 out of 5
12/8/2017
The Camry looks great. Did you fix the other very minor dings? Who would you refer me to to have the inside cleaned? Thank You
Carey H.
Vehicle Make : Ford
5 out of 5
12/6/2017
Henry did a great job always keeping me informed and up to date about the repair process and I really appreciated that. The car looked great when I picked it up. And the fact that it was so clean was an added bonus for sure!
Sukhjinber S.
Vehicle Make : Chevrolet
5 out of 5
11/2/2017
Nice job
Khrysten K.
Vehicle Make : BMW
4 out of 5
11/1/2017
The level of communication through the process was spot on. Not too much and not too little. I felt well taken care of and as if I were a priority. I would highly recommend your company to anyone. Thank you very much for all that you did
Kimberly C.
Vehicle Make : Mercedes
5 out of 5
10/9/2017
Great customer service. Thanks Tony...
Peter B.
Vehicle Make : Acura
5 out of 5
9/26/2017
The car looks great! The staff is always helpful and courteous. We always come back when we need body work done on our cars.
Terri E.
Vehicle Make : Toyota
4 out of 5
7/28/2017
Very friendly, professional staff; car looks great and was done in less time than estimated. Only negative was having to wait 7 minutes in the hot sun for someone to bring the car out of the back when I needed to get back to work asap.
John V.
Vehicle Make : Scion
5 out of 5
7/11/2017
Yes I was completely satisfied with the professionalism and convenience that Fresno collision offered. I will come back for all my future needs and recommend to everyone.
Norma K.
Vehicle Make : Lexus
5 out of 5
6/23/2017
Well the first thing is the knowledge that they had of what it was gonna take to fix my car the second thing was the courtesy of everyone there
Joseph B.
Vehicle Make : Lincoln
5 out of 5
6/17/2017
Great Job! Henry did a good job????????????
Vanessa B.
Vehicle Make : Nissan
5 out of 5
6/16/2017
My car came back in great condition!!
Gloria G.
Vehicle Make : Hyundai
5 out of 5
6/10/2017
Thank You, wanted to let I know what a thoughtful way of communicating with ur clients. I was very impressed on how North Fresno Collision sends emails to let me know how every step they were taking to insure that I knew what was going on with my car. When my car was brought out to he front couldn't believe how beautiful my car looked I was like "wow" is that really my car!! So once again thank you for a job well done!! Also, I will let people know that North Fresno Collision is the place to take ur car and how satisfied I was with the work done . My car looks brand new..!!! ????????????????????
Martin R.
Vehicle Make : Chrysler
1 out of 5
5/27/2017
My driver side door an rear door feel rough like it wasnt covered when front of the vehicle was sprayed
Hongtao W.
Vehicle Make : Honda
5 out of 5
5/26/2017
Okay
Michael M.
Vehicle Make : Acura
5 out of 5
5/4/2017
Wonderful people and service
David F.
Vehicle Make : Toyota
5 out of 5
4/21/2017
Well done and before time promised

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