Sam E.
Vehicle Make : Ford
Excellent communication regarding status. Job well done. Kudos to the entire staff.
Adam B.
Vehicle Make : Buick
The team was very detailed and communicative about status changes. You always do an excellent job and I appreciate your care for your customers and their cars.
Michael S.
Vehicle Make : Mazda
I have never had a better experience with a repair shop. The clear communication that I recieved from your shop made me confident that I chose the correct shop to do the work. Everything was explained and the work was excellent.
Jeffery &.
Vehicle Make : Nissan
Very clear and timely communication. Excellent service
Dixon.joshua V.
Vehicle Make : Subaru
I was told by a scheduler that I could drop the car off for an estimate before work and pick it up after work. When I arrived to do so I was told that wasn't possible. When I attempted to call to reschedule I was unable to speak to anyone for over three days, though I attempted to call multiple times a day. Finally, I was called and notified that the car was ready for pick-up, and even though I waited over an hour before I went to pick it up, the car was not ready when I arrived, and I had to wait while they completed work on the car.
Sandra &.
Vehicle Make : Subaru
Everything was great except for the fact that your automated system and voice mail informed me my car would be ready at 4 but then it wasn't reAdy until 5. Your system says you will call with delays and I received no notification. I only happened to catch that it was ready late because I had called hoping for an earlier pick up.
Jacob R.
Vehicle Make : Dodge
This is one of the best service what I got ever you deserve our best trust. Thanks **** million Jacob
Kristan A.
Vehicle Make : Nissan
Thank you for cleaning my car inside and out before returning it to me! Communication was great during the entire process! Thanks
Tim N.
Vehicle Make : Infiniti
Put simply, the entire team did excellent job. Everyone from the front desk to the body people of the **** Justin was awesome. Thank you all.
Whitney S.
Vehicle Make : BMW
Job well done, as always. Thanks!
Maurine H.
Vehicle Make : Honda
Excellent work repair and fabulous customer service
Douglas T.
Vehicle Make : Lincoln
Everything was as advertised. Quick turn around time.
Danielle M.
Vehicle Make : Honda
You need to improve the text messaging to be more informative and not canned! Better notification on finish time. People can't drop everything to be there in an hour or less for pick up!
Jenny R.
Vehicle Make : Infiniti
Very friendly! They always kept me up to date which I loved. I never had to guess myself when my car would be done.
-Jennifer Ross
Sandra D.
Vehicle Make : Toyota
Great repair job, friendly & professional staff! Super customer service. Thank you!
Crystal H.
Vehicle Make : Subaru
They did an excellent repair and paint job on my Subaru. Always kept in contact with me about the repairs. Got my car back in excellent condition, cleaned and everything. I will recommend them to others. Great job and thank you!!
Kim F.
Vehicle Make : Subaru
Even though the repairs took a little longer than expected, I appreciate the continual text updates...and I couldn't be more pleased with the finished results, my car looks brand new! Thank you :)
Matthew H.
Vehicle Make : Chevrolet
The repair looks great. It took a long time to get in. Thank you.
Margaret R.
Vehicle Make : Honda
Due to two accidents caused by others I had to have auto repair. Your company is preferred by my ins so I went to you the first time - the 2nd time I chose you cuz of the first experience. Honest, good work done by experts and everyone I spoke with was kind & knowledgeable. You even cleaned my car - that was a very nice touch.. I hope I don't need anymore car repairs but if I do - I will choose Mackin & will also share my experience with others.
Maggie Rivera
Leela B.
Vehicle Make : Toyota
We were not satisfied with the partnership between you and enterprises car rentals though.
Social