Emily H.
Vehicle Make : Honda
My car looks better than before the accident! I was pleasantly surprised that they also cleaned and detailed my car. Love the text message updates too, so much less invasive than a phone call. I will definitely recommend Mackins to my friends!
Amy R.
Vehicle Make : Honda
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Jan P.
Vehicle Make : Toyota
Thank you for making it so easy to drop off and pick up my car! The icing on the cake was having a clean car to drive to work!!
Steve E.
Vehicle Make : Subaru
Thank you! Your work and communication skills......Excellent!
Lisa B.
Vehicle Make : Land Rover
My car was not delivered to me very clean...especially
The wheels, except for the one that was replaced. That was the only clean wheel and tire. The
Windshield was chipped in various places in the accident,
And I should have Been advised to call the ins co with more advance notice to discuss
prior to picking up the vehicle.
Also, the difference in the finish that was now very apparent
With the wheels now that one was replaced with a new
Wheel. There were also white marks on the rear bumper
Both left and right side that were not there when I
Dropped the car off. This was not at all the type of experience I had
Prior in working with your shop.
Michael D.
Vehicle Make : Honda
Great job! ????????
Rosmili D.
Vehicle Make : Toyota
Really enjoyed the text updates. Everything was timely as expected and told. No messing around. And car smelled fresh and it was clean when I got it.
Michael D.
Vehicle Make : Dodge
2nd time we've used Mackin's. Both time the work was excellent and on schedule.
Amy C.
Vehicle Make : Volkswagen
Just got the car back today...super clean! Thanks!!
Jeff H.
Vehicle Make : Land Rover
Admittedly my repair was quite small. But after a couple weeks of hearing nothing I called in and my part was never ordered because there was a question about my vehicles options. Your rep never reached out to me. Again several weeks later I had to call in to see if the part in and it was, but again nobody called me to schedule a time for the repair. It took well over a month to order and schedule an appointment to have a mirror replaced. Again, I know this was a low profit job for you guys, but I deserved better than that.
Greg M.
Vehicle Make : Honda
Really liked the email communications and updates on when the car would be ready for puck up
Mary M.
Vehicle Make : Toyota
Like your attention to my needs and like the emails on the progress.
Ruthann D.
Vehicle Make : Ford
This was my second trip to Mackins -- would never go anywhere else! Superb!
Serina T.
Vehicle Make : Ford
MACKINS was incredible - very quick to do the repairs but the best part was the communication. I got a phone call (that I didn't need to return) that updated me and eventually I got texts! I knew I would get them every Tuesday/Thursday and it was comforting. I knew we wouldn't be overlooked and I didn't have to initiate the contact. They really know how to communicate in the 21st century!!!
Roslyn T.
Vehicle Make : Honda
Good work and responded to my calls about when car would be ready. Thanks for the good work.
Austin D.
Vehicle Make : Subaru
Great company very professional
Gloria J.
Vehicle Make : Chrysler
The car was clean up and detail very nice.Thank you for your support.
Edwin & Gloria J
Jon Q.
Vehicle Make : Mazda
I really love the text updates. All was so great. Thanks.
Trevor B.
Vehicle Make : Subaru
I was very satisfied with my makins experience. I was dissatisfied with the enterprise rental. I was dirty and smelled of smoke. Thought u guys should know if ur gonna use them. Otherwise thank you very much. Everything seemed to go smoothly and timely.
Ken S.
Vehicle Make : Nissan
Thank you for doing exactly what I wanted for a very fair price. Not more or less. I am extremely satisfied and will refer you enthusiastically.
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