Mackin's Auto Body - North Portland

Great work! Thanks

I like the life-time guarantee.

Job well done!!!

Very professional, exceptional curtisey and total satisfaction. Great Job!

A Great Big Thank you to the whole Mackin's team. How you took such good care of me and my car in such a short and quick time and for going the extra mile to wash the outside of my car. It's nice to receive such great customer service. Alma D

Fast, courteous, competitively priced, attentive to detail, knowledgeable, got more than I expected for my patronage, never waited at any point -- in fact, everything you would ever want from an auto body business. Thank you.

Our truck was repaired in a timely way and the employees were very courteous and helpful. We are very satisfied with the service and the work done on the truck and appreciated the updates on the progress. Thank you.

Great work!

A fast and timeley gob.

Thanks for the cleaning and the discount.

Great service and price is right! Thank you.

I received up to four updates a day, and was told conflicting completion dates multiple times. And i don't appreciate the radio presets being changed. Won't be back in the event of any other damage sustained.

My entire experience was smooth, friendly, easy and professional. Thanks!

Took today off work so I could get my car back. Mackn realized car lock was not fixed correctly when they were bringing the car back to me. Now i have to leave work early tomorrow to get the car.

Worst shop experience I have ever had: you damaged my vehicle in the shop, did not do a proper inventory for parts so it took longer than necessary, when the vehicle was returned it was filthy on the inside with paint dust all over the inside and trunk, my iPod was also missing and my stuff was thrown around in the car trunk and console, and when I took some time to inspect the car I uncovered the trunk would not close properly, the parts used had damage to it, the paint job was not complete and had rough areas and the paint did not match. For a car that was in the shop for 41 days for bumper and rear quarter panel damage, this is absolutely unacceptable. Also, while in the lobby, Mark the assistant manager, was incredibly disrespectful to the receptionist and was cursing a storm up. Completely unprofessional. The only positive was Hector, who did he best to take care of me. Unfortunately this many mistakes is not acceptable.

Dave and Melissa were awesome to deal with. As a local businessman I will certainly recommend Mackin's to my contacts. Dave T

Very nice place with great customer service.

Very friendly and efficient. Kept me informed of every step and the progress of my repair. Even asked about taking care of otherdamage while finishing current repair. Had a rental car ready to go when I dropped my car off and returned it for me when I came back, finished exactly as estimated. All repairs look excellent and even gave recommendations for care to prevent defects to new paint. Excellent customer service and easy repair process.

Scott is terrific. He is always on top of the job. My car looks perfect and was done when Scott said it would be finished. I really appreciate the pick up and delivery of my car.

The repair was estimated to only take about a week and ended up taking 4 weeks! There was work done on a betterment that I never approved. That said the truck looks nice, but probably won't use mackins again.