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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 825 reviews 72%
4 star 211 reviews 18%
3 star 29 reviews 3%
2 star 27 reviews 2%
1 star 54 reviews 5%
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(All Vehicle Makes)
SUSAN B.
Vehicle Make : SUBARU
5 out of 5
9/24/2019
You guys are the greatest!
Joe M.
Vehicle Make : SCION
5 out of 5
9/20/2019
Looks fantastic and was very happy to get my car back so quickly!
JANE M.
Vehicle Make : KIA
5 out of 5
9/19/2019
They did a great job on my repair and worked quickly so I could get my car 3 days early to have for a trip. Very satisfied with them.
CPM R.
Vehicle Make : FORD
5 out of 5
9/19/2019
I thought the service was fast and the communication was great. Love the texting feature
Jeanne/**** O.
Vehicle Make : TOYOTA
5 out of 5
9/18/2019
Star Body was so wonderful in every way. I was contacted everyday with the updates on my car. That one thing is so important. Everyone on your staff was caring. You made me feel like I was your only customer. My car came out PERFECT. I just can't thank you enough. You have my business always.
JUDY L.
Vehicle Make : SUBARU
5 out of 5
9/17/2019
You are the best would always recommend you
CHARLES S.
Vehicle Make : MERCEDES-BENZ
5 out of 5
9/17/2019
I was very impressed with the service and the car looks like new. Thank you for making sure it was done right
MICHAEL T.
Vehicle Make : GMC
2 out of 5
9/13/2019
I would have been more satisfied if the total repair had been done within one week. Dropped off on Sept 3 and picked up on Sept 12th. Other than that it was great. Missed having my truck over the weekend.
James And.
Vehicle Make : GMC
5 out of 5
9/11/2019
Like the communications by text. Very happy with a job well done.
Steven T.
Vehicle Make : FORD
5 out of 5
9/10/2019
Randi did a GREAT job keeping me informed during the repair. She also did an EXCELLENT job of explaining the repair when I picked up the vehicle. Thank you Randi.
KELLY R.
Vehicle Make : SUBARU
5 out of 5
9/7/2019
Thank you!!!
shelly r.
Vehicle Make : MINI
1 out of 5
8/31/2019
I had to come back several times and there was always a problem. First they cracked my windshield and didn’t bother to check the before photos to know that they had done it. Then broke another piece. Then when I came to pick up the car the front piece under the wiper blades was disconnected. When I finally picked it up the car the rear light was not connected. They said it needed to be plugged and now the indicator light keeps coming on telling me there’s a problem with the exterior light. (Connection) all in all I believe I have made 5-6 trips, missed work, my daughter drove 6 hours to pick up the car and couldn’t. The quality control for the shop is seriously lacking. How about having a check list and check over the car before you have your customers drive to the shop 4 different times to pick up a car that isn’t finished.
LORA S.
Vehicle Make : SCION
4 out of 5
8/31/2019
Everyone was so nice and friendly! They made me feel comfortable and made it all so easy. The work was great, and even the young man who drove me to the rental place was nice and polite. ????
PATTY W.
Vehicle Make : FORD
5 out of 5
8/31/2019
Great customer service.Quality repair.
Shane W.
Vehicle Make : MAZDA
3 out of 5
8/30/2019
Amazing work! You even took out the scratches on my other door so it would all blend nicely. Truly more then i expected.
MOLLY B.
Vehicle Make : TESLA
5 out of 5
8/30/2019
Robert and the team there have taken great care of us. I recommend them all the time. Thanks again for all your efforts.
MICHAEL F.
Vehicle Make : HYUNDAI
4 out of 5
8/29/2019
Looks like it never happened!!
KATHY B.
Vehicle Make : SUBARU
5 out of 5
8/28/2019
My car looks great and work was done faster than anticipated.
Andrea S.
Vehicle Make : KIA
5 out of 5
8/27/2019
Thank you so much for your amazing customer service and making my car look brand new! I’m extremely satisfied with how my car turned out.
LAURA K.
Vehicle Make : SUBARU
3 out of 5
8/25/2019
There were a few issues with the work but they were addressed after bringing the car back down to have it looked at.

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