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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 825 reviews 72%
4 star 211 reviews 18%
3 star 29 reviews 3%
2 star 27 reviews 2%
1 star 54 reviews 5%
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(All Vehicle Makes)
Juliana O.
Vehicle Make : TOYOTA
5 out of 5
10/16/2019
Thank you so much for the excellent service. I wish you guys provided car maintenance services and I would recommend your team highly to anyone. Thank you for being in Medford!
Kathryn L.
Vehicle Make : TOYOTA
5 out of 5
10/16/2019
Work completed faster than anticipated and my bumper looks great! Thanks
PATRICK B.
Vehicle Make : SUBARU
5 out of 5
10/10/2019
Customer service was superior. Work was done quickly and perfectly.
Leanne J.
Vehicle Make : CHEVROLET
5 out of 5
10/10/2019
Fast turn around and good customer service
Mike G.
Vehicle Make : DODGE
4 out of 5
10/10/2019
You finished 4 days early, would have liked for you to have been open till 5:30 so I could have picked it up sooner, but that’s the way it goes. It all appears to be fine, time will tell, I have seen no problems so far the adjuster and receptionist were pleasent and courteous. THANKS
Bradley H.
Vehicle Make : ACURA
5 out of 5
10/9/2019
We are happy with repair work. Communication from Star Body Works was also very good.
RUSTY L.
Vehicle Make : HONDA
5 out of 5
10/8/2019
I always go to Star great customers service the is always pleasant I would only use Star in the future.
Wendy P.
Vehicle Make : NISSAN
4 out of 5
10/5/2019
I really appreciate all the communication along the way - the office admin (Sarah!?) was super on top of calling me to schedule, give updates, etc. She was always friendly, efficient and helpful. I will not hesitate to recommend Star Body Works!
KIM R.
Vehicle Make : NISSAN
5 out of 5
10/4/2019
Great communication via text and very helpful
BRANDI W.
Vehicle Make : SUBARU
1 out of 5
10/3/2019
When I received the car I found that the bumper did not line up exactly and the letters on the hatch door were crooked and noticed the quarter panel is slightly bent in also noticed a plug missing from my new hatch door they also told me they felt a wobble from the rear and had the tires balanced and aligned but I still feel the wobble
Barb C.
Vehicle Make : MERCEDES-BENZ
5 out of 5
10/3/2019
Everyone I talked with Star Body was very friendly, professional, and very helpful. You all made the process to get this repair and working with me, the insurance company, and the rental car very easy and put me at ease. The work done is also beautiful and appreciated. Thank you very much.
LAURIE M.
Vehicle Make : SUBARU
5 out of 5
10/3/2019
Awesome service and professional work! Thank you!
REBECCA B.
Vehicle Make : HONDA
1 out of 5
10/2/2019
The work looks good but there is a gawd-awful squeaking noise. I have spoke with Don & will be in on Monday. But in the meantime I’m at a meeting & feel completely embarrassed driving in.
DAVID C.
Vehicle Make : TESLA
5 out of 5
10/2/2019
I believe Tesla repairs take longer than the usual we missed our Tesla and appreciated the frequent updates. Thanks, Dave Cook
Jerry T.
Vehicle Make : BUICK
5 out of 5
10/2/2019
Great job! Looks like new. Love the updates by text! Thank you The Thompson’s
Scott R.
Vehicle Make : BUICK
5 out of 5
10/2/2019
Not one complaint. You guys were fast and friendly. I would recommend you guys to anyone who needs some repairs
PHYLLIS H.
Vehicle Make : FORD
5 out of 5
9/28/2019
My car looks great. I like the way you operator and keep the customer in the loop of everything going on and needed. Of course the cost is a jolt but I'm sure my cost for all I had done was fair and normal. Again, thank you for the use of the loaner car. That really helped. PHYLLIS H
JOYCE S.
Vehicle Make : MAZDA
5 out of 5
9/27/2019
This was a flawless and painless experience. I appreciated every communication and update on the status of my repair process. My car looks great and I am completely satisfied with the whole experience.
JAMES C.
Vehicle Make : TOYOTA
4 out of 5
9/25/2019
I haven’t had time to really examine the extensive work done but a quick look all is great. Hopefully after a closer exam that’s the case. Great people and customer service.
Angela M.
Vehicle Make : TOYOTA
5 out of 5
9/25/2019
You guys are great! I am completely satisfied with the service you provided to me, and you did a great job on my car. All the people there are polite and professional:)

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