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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 825 reviews 72%
4 star 211 reviews 18%
3 star 29 reviews 3%
2 star 27 reviews 2%
1 star 54 reviews 5%
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(All Vehicle Makes)
Will S.
Vehicle Make : Subaru
5 out of 5
3/3/2019
From the moment I called, to the moment I brought my car in. The staff at Star body works was helpful, delightful to work with and made the process quick easy and pain free. They finished ahead of schedule and I was delighted to have my baby back. Thank you all at Star Body Works.
Lee U.
Vehicle Make : Hyundai
5 out of 5
3/2/2019
Friendly and competent!
Vicki W.
Vehicle Make : Ford
5 out of 5
3/1/2019
Thanks for the great job ????
Walter P.
Vehicle Make : Honda
5 out of 5
3/1/2019
Great!!
Shanti R.
Vehicle Make : Toyota
4 out of 5
3/1/2019
Happy with the repairs. Took less time then expected to complete. Only had one minor issue but they are taking care of it. Cosmetic bolt covers missing. They ordered the replacement parts and will be fixing it right away. Great customer service throughout the whole experience. I will continue to use Star body works when needed.
James M.
Vehicle Make : Subaru
5 out of 5
2/23/2019
Excellent attention to detail, timely completion and frequent status updates. Could not be happier.
Sheila B.
Vehicle Make : Honda
5 out of 5
2/22/2019
Thank you for making my car look “as good as new”???? Great people in the office...professional, knowledgeable and courteous!!
Alfred C.
Vehicle Make : Subaru
4 out of 5
2/22/2019
Front desk people were great. I appreciated that the man who took the in placed mats on the floor and a sleeve on the the steering wheel. I also appreciated the update texts. Very satisfied!
Randall S.
Vehicle Make : Toyota
5 out of 5
2/22/2019
Easy, painless, fast, and job well done.
James B.
Vehicle Make : Ford
5 out of 5
2/22/2019
Thank you for getting me my truck in a timely fashion
Nick W.
Vehicle Make : Honda
2 out of 5
2/21/2019
The work looks great. Job well done. When the vehicle was ready I got a text to call so that the car would be ready when I got there. I called. I showed up twenty minutes later and was told my car would be right out. Forty minutes later, Sarah said "you're still waiting?!, That's too long" and talked to someone to bring my car around. Twenty minutes later my vehicle was out front, and what could have been a great moment of satisfaction and gratitude was instead awkward and rushed. I understand that we all make mistakes, but this scenario communicated a level of disconnect that is not necessary. What could have been excellent work and service instead is tainted by an appearance of disarray and a lack of attention to detail. After waiting two months for an appointment and two more weeks for the work to be done, do I really need to wait a full hour on location for my car to be driven around the lot?
Donald W.
Vehicle Make : Subaru
4 out of 5
2/21/2019
Everyone was very friendly and kept us well informed during the repairs. It took much longer than initially predicted, but it worked out well.
Kirk Buster.
Vehicle Make : Jeep
5 out of 5
2/20/2019
Excellent work. It looks great and the car is clean and looking brand new. Great job!
Jeffrey R.
Vehicle Make : Chevrolet
5 out of 5
2/19/2019
Looks great!
Tony S.
Vehicle Make : Audi
5 out of 5
2/16/2019
Great job!!!
Debbie V.
Vehicle Make : Honda
5 out of 5
2/16/2019
Very professional, polite staff.
Johna M.
Vehicle Make : Cadillac
5 out of 5
2/15/2019
Everything was done in timely manner. My car looks great. Very satisfied
Judi K.
Vehicle Make : Lexus
5 out of 5
2/14/2019
Very thorough and had my car done earlier than expected
Manny R.
Vehicle Make : Nissan
4 out of 5
2/13/2019
staff is very friendly and cared about you
Loretta J.
Vehicle Make : GMC
4 out of 5
2/12/2019
Star Body Works was an excellent decision. Each person in my journey was friendly, thoughtful, knowledgeable & professional. Put them altogether and it's a full-meal deal! ???? P.S. If you'd planned it, how could you top starting me with David DENT!!! Thanks, Lori Garfield Oh.. didn't mention the team who made my car whole and even cleaned up the inside.You Rock

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