Kelly's Auto Body Collision 1

Excellent service and great body work.

Have used Kelly's before multiple times and feel they did very good work. Had couple things w/recent S/80 - first automated system that continually told me car was on sched - till that very day/afternoon due get phone call that there's flat tire and alignment problem. So car wasn't ready - also raised the question, how the XXXX do they not figure that out until hour before car due - I call and specifically asked about my concerns over who was looking at mechanical aspects (not just body work) but was assured by person I was passed to that they have mechanics that do that. Get my car - and when I picked up, again asked the mechanical question, assured it had the rigor and oversight. When driving - I immediately could sense car didn't feel normal - I took car straight to my mechanic, where it was simply put on life and a 3 year old could see the shock was bent like a bow. In fact - the mechanic sent a photo to insurance and after some basic analysis - there was over 800 in work required to make car driveable. Even basic things like understanding when battery disconnected who car system needs to be re-initialized and re-calibrated, otherwise windows don't work correctly, automatic features need re-setting. So that cost me time off work as I had to drive car and later pick up - all totally avoidable if the job had been done correctly first time. So I was not happy with the quality, and especially the follow-up since I had even called in after car was initially delay with mechanical issue (which had set off some personal alarms). No need to get a hold of me - I have already wasted too much time and don't want to engage, its your problem not mine. This will definitely be considered when I have new auto body work or when people ask me about my Kelly's experience.

Thanks for getting the repairs done so fast!! Really appreciate it!

The service was good. The only glitch is that my car rental reservation was not communicated to Enterprise so I was asked to rent the vehicle available. It was larger and more costly than I needed.

Excellent work & customer service.

I had a great experience,Jim treated me very well, took great care of my car, and made it all happen in the time period I needed. Couldn't have been better!

Very professional a pleasure to work with.

Work was done beyond expectations, I am very happy. Tom is a great professional and handle every case like his own. Thanks you Tom.

My car was recently hit again in my office parking lot. I was disappointed that I couldn't get in for an estimate. So I did go somewhere else. But you did a great job and I would use you again if something else happen to my car. Thanks.

I had my Acura repaired at Kelly's twice, both times they did an outstanding job. They are very professional, their work is top notch and they had the car ready when they said they would. Great experience!

Everyone is very friendly and professional. I really was impressed with Dena's initial assessment, since it took her only a few moments and it was spot on with the final price.

Everyone was great at your shop..my car was ready when promised...and it looks really good. Thank you, Carole scallon

superb work!

Thanks for all the great work on getting my car fixed. What a lovely surprise to get a rose also. {It lasted for over a week & was very much enjoyed.

Great job , excellent repair, special thank you to Jym for his patience with us!

I received great service from Jym Silvan. He was a pleasure to work with and went beyond ordinary service. Dale Kaku

Kelley's is one of the best repair facilities I have ever dealt with. I highly recommend them!!

You did an excellent job. The paint matches pefectly. Helen N

You went above above and beyond my expectations. I was completely satisfied and would refer everyone to you.

I am in contact with Tom