Elena G.
Vehicle Make : PORSCHE
Flawless work.
Joseph T.
Vehicle Make : LEXUS
You did not replace the rear passenger side reflector, and you did not reconnect the base of the front grill. Email me at
Mohammad S.
Vehicle Make : BMW
Very slow response very difficult to communicate
Very slow progress
Rami N.
Vehicle Make : HONDA
Timely and professional!
Lori B.
Vehicle Make : HONDA
Very friendly staff.
Elise N.
Vehicle Make : AUDI
Automated updates were misleading on the timing of the repairs & completion. I received a text that “we are nearing completion” but then 2-****/2 hours later I received a text that a part would be delivered in 2-3 days and the estimated completion date was pushed back 2 days.
Roberto G.
Vehicle Make : HYUNDAI
Thank you for fixing my car, it looks Fantastic! Giselle did an amazing job keeping me updated throughout the entire process! I would recommend this shop to anyone.
Henry B.
Vehicle Make : VOLVO
I came to pick up my car and received a warning light as soon as I turned the car on. I wasted 2 hours this morning. The car is still in the into body’s possession.
Amit S.
Vehicle Make : TOYOTA
Everything was smooth and easy.
Thank you guys for the fast fix and great customer service.
Bill H.
Vehicle Make : JEEP
I liked the simplicity of it. Come in. Leave car. Get keys to rent car. Come back leave rent car keys. Sign papers and pick up my keys leave in my car. It was so easy.
Biswajeet B.
Vehicle Make : HONDA
Thanks
Coby T.
Vehicle Make : VOLKSWAGEN
Great job and wonderful communication throughout the process.
Kyle M.
Vehicle Make : FORD
Friendly team
Jason V.
Vehicle Make : CHEVROLET
5 star experience
James W.
Vehicle Make : Honda
Service was fast and professional! At River Oaks Paint and Body, they go above and beyond to please their customers! I arrived after the New Castle location closed because I originally went to the Kirby location in error. A call was placed to New Castle and the Representative who was about 6 months pregnant (sorry I don’t remember her name), waited for me patiently. I left with a rental about 30 minutes after closing. I had to turn around because I left a personal item in my car. She had locked up and was walking to her car, but offered to open the building and get my key so that I could retrieve my personal item. Thank you!!!
W. Lawrence.
Vehicle Make : Toyota
I like the fact that you were efficient and proficient, keeping me informed of the various stages of repair.
Leslie W.
Vehicle Make : Mercedes
Kept me updated as far as the progress of the car repair
Alicia L.
Vehicle Make : Mercedes
Great customer service and I love how you kept me updated through emails. Thank you!
James S.
Vehicle Make : Volkswagen
They were great.
Fred B.
Vehicle Make : Mercedes
It took a bit longer than I had hope but more importantly was the quality of the job done. So far after receiving my car back I have no complaints. And the car looks great.
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