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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 132 reviews 86%
4 star 16 reviews 10%
3 star 0 reviews 0%
2 star 2 reviews 1%
1 star 3 reviews 2%
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(All Vehicle Makes)
Ellen C.
Vehicle Make : Subaru
5 out of 5
10/13/2021
Customer service is excellent! Friendly, trustworthy and meticulous work!
****S.
Vehicle Make : Lexus
5 out of 5
10/11/2021
Thank You!!!
Anne F.
Vehicle Make : Hyundai
5 out of 5
9/23/2021
Excellent job done
Adeeb H.
Vehicle Make : Toyota
5 out of 5
9/11/2021
Patty was extremely helpful and very knowledgeable about everything.
John G.
Vehicle Make : Hyundai
4 out of 5
9/9/2021
Patty did an amazing job as the first contact and following up. She was right on the mark and in phone conversations with our USAA rep, we found she was a trusted and respected member of your team. The crew that worked on the car did a first-rate job. The fitment and paint is great. Oh, and the detailing at the end was a nice touch. The car came out cleaner than when it went in.
Barry J.
Vehicle Make : Honda
5 out of 5
9/7/2021
As always, it was a pleasure working with the team at Victor's. They took my car in and made the process of working with the insurance company easy and pain free. Would recommend them without a second thought.
Rebecca E.
Vehicle Make : Subaru
5 out of 5
9/6/2021
Victor’s auto body came through once again. I am completely satisfied with the service and results.
Jared R.
Vehicle Make : Honda
4 out of 5
6/24/2021
Everything looks great from what I found tell! The parts to a long time to arrive but that's not your fault so I understand ????
Carrie R.
Vehicle Make : Subaru
4 out of 5
6/17/2021
Patty was so absolutely amazing at describing the process and helping me through it. She was also incredibly compassionate during this rough time of mine. I could not have dreamed of a better customer service experience.
Thea M.
Vehicle Make : Volkswagen
5 out of 5
5/31/2021
Superior quality work, extremely friendly and informational representatives, done as promised and when promised. Thank you.
Dominick M.
Vehicle Make : Ford
4 out of 5
5/6/2021
I appreciated the regular updates and status. I also appreciate the quality of the work performed and addressing issues beyond what I presented. I just recommended Victor to a friend based on my experience from this last repair.
Terese D.
Vehicle Make : Subaru
5 out of 5
4/27/2021
Car looks great. Work done on time. True professionals.
Robert B.
Vehicle Make : Subaru
5 out of 5
4/1/2021
Very satisfied with repairs. Great customer service
Kirk A.
Vehicle Make : Volkswagen
5 out of 5
3/19/2021
It was so great to work with Patty on the repair of my son’s car. She was very patient and informative about the process, especially related to how payment would be made related to our insurance claim. Victor’s had the highest rating I could find on the internet, and I can see why based on my experience!
Jessica L.
Vehicle Make : Toyota
5 out of 5
3/18/2021
Great experience. Highly professional. Great communication. Great workmanship.
Brian E.
Vehicle Make : Ford
5 out of 5
2/20/2021
Very professional and customer focused
Timothy D.
Vehicle Make : Honda
5 out of 5
2/9/2021
Everything went well except the pandemic alters the experience. Doing business outside in the cold isn’t pleasant.
Anthony F.
Vehicle Make : Chrysler
5 out of 5
1/23/2021
'Very satisfied with the way i was treated at Victors from the owner Tyler to all the employers I came in contact with.
Alyssa D.
Vehicle Make : Chevrolet
5 out of 5
1/19/2021
Very satisfied. Thanks for the great work!
Pamela O.
Vehicle Make : Honda
5 out of 5
12/19/2020
I felt more like a friend then a customer! Educated, knowledgeable, professional and caring. Always took the extra time to call or email me about the progress and for my input which I gratefully appreciated. Thank you Victor’s

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