Matthew S.
Vehicle Make : Toyota
Nice job and and timely comunication!
Michelle V.
Vehicle Make : Subaru
looks good
Linda W.
Vehicle Make : BMW
Always done in perfection..... like a brand new car. Thank you
Rebecca B.
Vehicle Make : Toyota
This was our third repair by Olsen auto body and every time we have been impressed with the care you take with your customers. Thank you.
Nichole S.
Vehicle Make : Honda
Each person I spoke with was so kind, understanding and helpful. Honestly I had a lot going on- my car needed to be looked at because my house caught on fire. There were so many logistics and things to worry about and because of Olsen’s Being flexible and accommodating I did not worry once about the work being done or being communicated with. Everything was explained to me in a way that I actually understood it, and having a rental car paired with this was a breeze. I am more than satisfied with everything they had done, my car looks, feels and smells brand new. Even as I was putting a bin in the back of my car a tout man asked f I needed help, he did not need to do that. I can tell people are a priority at Olsen’s. Well done, and thank you!
Carla H.
Vehicle Make : Volkswagen
Patrick was awesome to stay in touch with me and update me on progress. Olsen's paid for some of my car rental costs when the work took longer than planned. I think everyone I spoke with was wonderful.
John K.
Vehicle Make : Scion
The updates on the car repair were great! Is is possible for you to use the same system to send out a reminder about the initial appointment? We missed our first appointment in November because we forgot to put it on our calendar. When we called to check and see what the date for the appointment was we were told that it had been two days earlier and we would have to reschedule for a month later. Not a problem for us, but a reminder a couple of days before the appointment would have helped!
Nancy L.
Vehicle Make : Toyota
This repair was a very long process, but we were kept informed every step of the way. The wait was worth it to have a job well done. When I picked up the car I was walked through every detail of the work and appreciated not feeling dismissed or patronized because I am a woman. Due to his thorough explanation of the work I have a new appreciation for the work you do!
I must add that Brittany at the front desk is so sweet and kind! She is very professional and genuine.
Thank you for making a bad situation better!
Andrea C.
Vehicle Make : Chevrolet
Everything was excellent, thank you! The only comment I have is that in a prior business transaction with your shop (years ago) I was given a small bottle of touch-up paint when my truck was ready. That was a nice touch and I always thought that was great customer service!
**** W.
Vehicle Make : Nissan
We need to talk about the damage to the front door inside panel and the bubbling on the black strip on the top of the back door. Pictures were taken of the problems by one of the ladies at Olsens. Also, inside car cleanup was not acceptable. The lady said a part or two would need to be ordered. Waiting for your call on this.
Cwo Albert.
Vehicle Make : Volkswagen
Superb experience in all aspects!
Miles C.
Vehicle Make : Honda
Took a while to get my car repaired, but you guys can't help if you're busy.
Cwo Merle.
Vehicle Make : Subaru
They did a great job. I highly recommend the team to anyone needing services. Many thanks.
John K.
Vehicle Make : Ford
I have had several repairs completed at Olsen Auto Body and as usual the staff and service were excellent. They everything was professionally completed and on time, even this last repair when some of the parts were delayed.
Thanks again,
John K
Aaron Y.
Vehicle Make : Jeep
Major issues when picking vehicle up, was unable to pick up and most likely switching body shops to check on the work preformed.
Laura O.
Vehicle Make : Mazda
I’m pleased with how the work turned out. What I’m not pleased with was the 5 times I was told I would be called with a status update during the parts ordering and was not called a single time.
Sarah D.
Vehicle Make : Honda
Thank you for helping me make contact with my insurance company and arrange the details of my rental car pick up and the coordination of multiple claims in one seamless appointment. Great work! And my car was clean!
David M.
Vehicle Make : Subaru
You folks are top shelf! Thank you for your quality
service.
Dave
Lorinda B.
Vehicle Make : Toyota
Love Olsen Auto Body! Thank you so much!
Lorinda B
Joel S.
Vehicle Make : Volvo
Great communication and customer service!
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