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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 309 reviews 73%
4 star 69 reviews 16%
3 star 13 reviews 3%
2 star 9 reviews 2%
1 star 25 reviews 6%
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(All Vehicle Makes)
Greg A.
Vehicle Make : Ford
5 out of 5
8/30/2018
You guys are awesome. Thanks for fixing my car so fast.
Lynn B.
Vehicle Make : Infiniti
5 out of 5
8/30/2018
We are extremely detail oriented about our cars. Our infinity was repaired and exceeded our expectations. After the repair it looked brand new. Thanks.
Herb R.
Vehicle Make : Honda
5 out of 5
8/21/2018
So professional and well communicated process in the San Ramon Location. The car looks great and I would give San Ramon a 10+ Rating.
Satheesh R.
Vehicle Make : Tesla
4 out of 5
8/17/2018
Friendly front desk agent. The work is done well.
James S.
Vehicle Make : Audi
5 out of 5
8/14/2018
Service was great!
Lois B.
Vehicle Make : Subaru
5 out of 5
8/14/2018
My thanks to Ryan for his expertise and guidance through the insurance repair process always with professional courtesy, patience for my questions, and prompt contact. And many thanks to the team for making my Subaru beautiful again. Lois B
Lewis F.
Vehicle Make : Toyota
5 out of 5
8/11/2018
A superb shop!!!!!!!
Joyce P.
Vehicle Make : Lexus
5 out of 5
8/11/2018
Very happy with the service and finished repair.
Rod V.
Vehicle Make : Lexus
5 out of 5
8/6/2018
Excellent job ! Thank you!
Muniza M.
Vehicle Make : Mercedes
5 out of 5
8/6/2018
Good communication.
Sue R.
Vehicle Make : Tesla
5 out of 5
8/1/2018
Outstanding workmanship and great to work with! Thank you!
Mary P.
Vehicle Make : Lexus
5 out of 5
8/1/2018
You are the best I love your staff I would never go anywhere else. And also thank you for the ride and the car wash.
Chester C.
Vehicle Make : Volvo
5 out of 5
7/31/2018
B&S Hacienda was very easy to work with. The repair was done perfectly and quickly. They also detailed the car both inside and out. I would highly recommend them.
Kelly M.
Vehicle Make : Chevrolet
5 out of 5
7/28/2018
Excellent service and results
Barbara K.
Vehicle Make : Honda
5 out of 5
7/26/2018
The person helping me, George, was very informative, professional and courteous. He assisted me through each step in getting my car fixed and was extremely pleasant to work with.
Cherry D.
Vehicle Make : Acura
5 out of 5
7/25/2018
Very satisfied!!!
Shirin Z.
Vehicle Make : Lexus
4 out of 5
7/21/2018
Thank you very much for the great service! James has done a fantastic job, explaing and updating about my car status! I am absolutely satisfied with the repairs that were done to my car! I really appreciate life time warranty on the repairs. Added bonus that my car was super clean at the time of the pick up! Thank you again! S
Janet D.
Vehicle Make : Toyota
4 out of 5
7/20/2018
We were impressed with how beautiful the car looked when we picked it up. Not only were the dents repaired and painted, but the car was washed and detailed and looks almost brand new. The work that was done as a result of the accident was impressive! The guys in the front office were also very helpful and professional. Thanks so much to everyone at B & S Hacienda San Ramon! Janet D
Michael H.
Vehicle Make : Porsche
4 out of 5
7/19/2018
I have trusted B&S in San Ramon with repairs to my cars for about 5 years now. They have never let me down. Bob always takes great care of me and keeps me well informed of the job progress. I am a repeat customer and will remain so. Cheers.
Lori S.
Vehicle Make : Volkswagen
5 out of 5
7/11/2018
Ryan, as always, was helpful, efficient, and handled my repairs wonderfully.

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