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Body Shop Review Summary

5 star 309 reviews 73%
4 star 69 reviews 16%
3 star 13 reviews 3%
2 star 9 reviews 2%
1 star 25 reviews 6%
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(All Vehicle Makes)
Clark M.
Vehicle Make : BMW
5 out of 5
11/17/2018
Good job again
Lawauna B.
Vehicle Make : Dodge
4 out of 5
11/10/2018
I liked the fact that Bob emailed me and kept me up to date with the progress of the repairs to my vehicle. My Dodge Journey was repaired as planned.
Bruce M.
Vehicle Make : Lexus
5 out of 5
11/4/2018
George was great to work with. He kept me up to date on the status and my car was completed when promised. Bruce M
Linda M.
Vehicle Make : Tesla
4 out of 5
11/2/2018
I was most pleased with the service I received and appreciate Bob’s organization of all the details. I gave my son your name to put in his memory bank if he needs your services some time. Since he has three daughters, all drivers it might be sooner than later.
Bijan S.
Vehicle Make : Honda
5 out of 5
10/25/2018
Thank you for your considerate and friendly treatment accompanied by excellent workmanship.
Gaye D.
Vehicle Make : Ford
5 out of 5
10/23/2018
Bob was great and kept me informed with every step of the process. Everyone there was very kind and thoughtful, my truck fender was replaced and looks brand new. i would highly recommend them.
Andy Z.
Vehicle Make : Ford
5 out of 5
10/19/2018
Give George a raise!
Joyce P.
Vehicle Make : Lexus
5 out of 5
10/11/2018
Very helpful. I am pleased with the whole process
Susan T.
Vehicle Make : Toyota
5 out of 5
10/6/2018
The people working there are wonderful, the work is done beautifully and quickly. What more could anyone ask for?
James S.
Vehicle Make : Audi
5 out of 5
10/5/2018
excellent service, Jim,
Dave S.
Vehicle Make : Chevrolet
5 out of 5
9/25/2018
Car looked great!
Ricky S.
Vehicle Make : Honda
1 out of 5
9/19/2018
Upon vehicle delivery, technician gave me the wrong keys to my car. Car wouldn't start, technician said "the steering wheel must be locked". Tried forcing the key in the ignition and shaking the steering wheel rapidly. I mentioned to him that it may be the wrong key, then he checked and determined that I was given the wrong key to the vehicle. This is already on top of the other issues that I had with my repairs and previous vehicle delivery attempt. I am not satisfied with my experience and I question whether the repairs were properly completed at your shop.
Edgard C.
Vehicle Make : Tesla
5 out of 5
9/14/2018
Ryan was awesome!
Alan V.
Vehicle Make : Volkswagen
4 out of 5
9/13/2018
Ryan kept us up to date on every step of the process interacting with our insurance company. George was helpful when we picked up our vehicle and kindly touched up paint. Great experience.
Akhil K.
Vehicle Make : Mercedes Benz
5 out of 5
9/11/2018
Looks good.
Wally M.
Vehicle Make : BMW
4 out of 5
9/11/2018
BOB IS AWESOME!!!
Chitra D.
Vehicle Make : Honda
5 out of 5
9/7/2018
Prompt follow up & updates. thanks
Sorabh D.
Vehicle Make : BMW
5 out of 5
9/6/2018
Ryan is one of the best person and did great job. My car looks new and there was no issue with their work. I really apprepciate and recommend these guys.
Brenda E.
Vehicle Make : Toyota
5 out of 5
9/1/2018
The car looks great. Thanks Bob Herman
Robert R.
Vehicle Make : Lexus
4 out of 5
8/30/2018
Relationship with insurance company I felt like I was between B&S and Allstate adjuster in trying to get sufficient rental days for replacement vehicle. I spoke with Ryan at the shop and he stepped in to help. I was not aware that you could help us with these issues. If so, maybe tell customer up front to call us if you have any issues. Bob was very good at keeping me informed of progress.

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