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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 309 reviews 73%
4 star 69 reviews 16%
3 star 13 reviews 3%
2 star 9 reviews 2%
1 star 25 reviews 6%
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(All Vehicle Makes)
Jack Y.
Vehicle Make : Hyundai
5 out of 5
11/24/2016
I always get the best level of service and attention from Bob Hartmann.
Juanita F.
Vehicle Make : Mercedes
5 out of 5
11/24/2016
Bob Hartmann rocks!!!. He is very knowledgeable and helpful and always in a very pleasant, happy mood. You are blessed to have him on your staff.
Lance M.
Vehicle Make : Subaru
4 out of 5
11/19/2016
Workmanship is perfect as far as I can tell. Having Enterprise pick up the returned rental car for me was great. Car was spotlessly clean inside and out. Jennifer made things easy for me and was gem. I will post something (positive) on Yelp next week. Lance M
John M.
Vehicle Make : Lexus
1 out of 5
11/18/2016
Need to drop by and show the trim piece. It's too short on at both ends of the bumper. The silver stick on trim.
Scott P.
Vehicle Make : Lexus
4 out of 5
11/18/2016
My concern was that you could match the paint in color & texture. You did both flawlessly. James was also very helpful when I picked up my car. Thank you
Mariana P.
Vehicle Make : BMW
5 out of 5
11/18/2016
Bob Hartman's customer service is outstanding. He represents the company very well. The experience was upfront, honest, timely and professional. Thank you!
Michael M.
Vehicle Make : Isuzu
5 out of 5
11/15/2016
Excellent work, looks like new, done quickly - and I got my car washed! Thank You! Regards, Michael
Juanita F.
Vehicle Make : Mercedes
5 out of 5
11/15/2016
My car looks awesome. Thank you Bob Hoffman for all your help. I appreciate you.
James H.
Vehicle Make : Acura
1 out of 5
11/15/2016
The overall length of time to complete the work, based on total hours of labor and even adding in extra days for supplementals was inappropriately extensive. I also am distressed at the mileage that was racked up on my vehicle.
Paul D.
Vehicle Make : Honda
5 out of 5
11/12/2016
Excellent customer service and workmanship. Ed's Customer service went above and beyond than othe shops would do. I would be happy to recommend this shop. Thank you very much!
**** N.
Vehicle Make : Honda
5 out of 5
11/12/2016
If all your people do as good a job as Bob did you will have a very happy custyb base.
Kathy D.
Vehicle Make : GMC
5 out of 5
11/4/2016
Bob was get to work with,very promp service,and great work thank you Kathy. we will always recomend your facility
Tom G.
Vehicle Make : Acura
5 out of 5
11/2/2016
Fast friendly service! Got the job done for a very reasonable price.
Nick W.
Vehicle Make : BMW
4 out of 5
10/27/2016
Thanks to Tony for the terrific job he did with his arms above his head for extended periods of time. I hope his time in the hospital to recover gave him a chance to relax. Ed it was great working with you. I wouldn't hesitate to recommend your business. Thanks, Nick
Bobby V.
Vehicle Make : Toyota
1 out of 5
10/21/2016
Pros: * Convenient location * Excellent email communication (Bills and repair status) * My rep (Jennifer) was a pleasure to talk to and deal with Cons: * The trunk door door lining got messed up looks funny ( I got pics) * Repair time estimate was 2-3 weeks delivery almost double that * Color match is a shoddy (The color of the car on the side that was repaired is a lot different than the rest of the car * Disrespectful of your customers property. The car smelled awful had to go through expensive detailing just to remove the bad odor I would never bring any personal business nor recommend your company to anyone.
Michelle S.
Vehicle Make : Honda
5 out of 5
10/20/2016
Excellent service. Was great to drive up and see my car all sparkly clean and looking brand new again. Thank you again!
Ron B.
Vehicle Make : Volkswagen
5 out of 5
10/19/2016
Very friendly and great service!!
Donald D.
Vehicle Make : Acura
5 out of 5
10/19/2016
Job well done. Jennifer was very good keeping us updated on the status of the repairs.
Jacob T.
Vehicle Make : Toyota
5 out of 5
10/12/2016
You guys were awesome. EXCELLENT customer service, timely fashion and my truck looks amazing. Thanks!
Chad R.
Vehicle Make : BMW
1 out of 5
10/4/2016
The passenger side door is now worse than it was before. I am very surprised to see this since you were recommended by BMW. I'm sorry to say this, but this is not what I expected to get back.

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