Jessie J.
Vehicle Make : Ford
My overall experience at banks Chevrolet collision center was decent my car looked wonderful in the end all repairs were done correctly the only problem that I had overall was the time that I was estimated for my car to be completed was way off of what actually happened I was given seven days for the car to be completed and then when I went to pick up the car they told me it would be an additional seven days to complete the car . They should be better about their time estimates. People rely on their cars and when you give them a specific time they rely on having their car back at that time not one week later
Ken B.
Vehicle Make : Nissan
Everybody did a great job to assist us with getting our car repaired. Johanna, Stevi, Alyssa , Loren, Charlie and the rep from Geico all helped to coordinate getting our car repaired last Friday. Patti and I are grateful for the excellent work that you all did.....thank you very much!
Catherine W.
Vehicle Make : Toyota
Good communication and excellent work, thank you.
Nadine R.
Vehicle Make : Hyundai
I love the fact that they were quick and easy. The text message system they have to give you progress is fantastic! I pick up my rental and dropped it off at the same place! They even vacuum my car. Very AMAZING!!!
Mark F.
Vehicle Make : Saab
upon closer examination of your repairs, the wrong parking lenses was replaced, the hood alignment had to be corrected when I picked up the car, the turn signal light was out, I was told that the car was ready and drove 50 miles round trip to find out that it was not ready.Banks did compensate me for the wasted trip, and I am thankful. Also a replacement part that was ordered did not come in and I requested that the part be shipped to my home. I had to argue with the Geico rep. about the parking light assembly,(since the original rep. was out sick) I was told that the assembly would be replaced.Call me, we'll talk.
Jeff W.
Vehicle Make : Chevrolet
I just wish there was more communication between the Between the collision and the customer
David L.
Vehicle Make : Nissan
Thank you well done
Kenneth M.
Vehicle Make : Hyundai
I was happy with everything but the communication between my insurance and your company I didn't get a time frame of when my car would be done or where it was at, and how long it may be. but everything else was excellent I was treated great like I mattered the car turned out awesome everyone smiled and said hi to me and made sure that I was being helped and that all my questions were answered. thank you
Faye A.
Vehicle Make : Dodge
Thank you its beautiful. Just like it never happend:)
Allan W.
Vehicle Make : Ford
Thanks for all your help and great service.
Elizabeth G.
Vehicle Make : Pontiac
great work on my car. your front room staff were delightful and very efficient. thank you for making this a positive experience.
Ronald G.
Vehicle Make : Volvo
I was completely satisfied with the work and very professional kind service. :-)
Eileen Gobeil
Derek H.
Vehicle Make : Scion
Did a great job, car looks good as new and it was even completed early.
Renee P.
Vehicle Make : Toyota
Excellent interior clean...was so nice to pick it up today and have it so fresh....appreciate this service. Thanks
Heidi C.
Vehicle Make : Honda
This was the best car repair set up ever! Easy rental situation, frequent text updates, and very affordable. We will never go elsewhere!
Chris N.
Vehicle Make : Toyota
Great experience!
Stephen/joann D.
Vehicle Make : Ford
Very happy with the results and we will definitely use Bank's again if the occasion should come up again....
Kaitlyn F.
Vehicle Make : Nissan
Banks did an amazing job on our repairs. They went above and beyond or expectations and we will be referring them to all of our friends! Thank you!
Catherine L.
Vehicle Make : Toyota
I noticed you had to replace the back window. Is there any chance you still have the old one? I had a window decal that I would love to have back/ it said Dartmouth Medical School. No big deal if you don't have it / just thought I'd ask. Thank you!
Amy M.
Vehicle Make : Chevrolet
I was very pleased to be kept in formed if all the repaired done on my car! Thank you very much!
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