Body Shop

Real Reviews From Verified Customers

Harold H.
Vehicle Make : Ford
1 out of 5
3/22/2016
Car was not fixed to original condition. Quarter panenel lines didn't line up with surronding parts. Blemishes in paint that I could not see due to rain on car at time of delivery.
Stephen H.
Vehicle Make : Toyota
5 out of 5
3/2/2016
Awesome from beginning to end. Great work on the car and I liked being updated on the status of my car via text. And I am not the most patient of people, the staff did a great job of getting things done expediiticiously, in and out, couldn't have asked for a better experience.
Addison F.
Vehicle Make : Ford
1 out of 5
3/1/2016
I am fine with the overall status of my truck and think the job was well done. I am however very disappointed with the excessive delay and length of the repair, not to mention the fact that I am still waiting on my grill guard. There was the storm that migh have delayed things by a day (maybe 2) but the overall operation took nearly 2 weeks for labor expected to take 9hrs. I don't understand why the parts were ordered after I dropped off my truck. I basically paid 500 for a rental when 75% of the time my truck was just sitting there. I would be happy to speak to someone on this matter, because as of this point I would not recommend your shop based on customer service.
Carolyn G.
Vehicle Make : Toyota
5 out of 5
2/27/2016
Pine Forest Automotive has been very helpful in keeping me posted on the repairs of my Highlander and I have been pleased .....this was second collision repair ....I did not hesitate to request the repair work be done at Pine Firest Automotive
Charles L.
Vehicle Make : Chrysler
5 out of 5
2/20/2016
Keep up your friendly attitude and good work.
Ronald L..
Vehicle Make : Mazda
5 out of 5
2/8/2016
Thank you to everyone for helping get my songs car done in time so he can make his deployment to his ship thank you
Jennifer D.
Vehicle Make : Toyota
5 out of 5
2/4/2016
I loved the customer service. I had a great experience with Service advisor Chris and Alison the receptionist. So kind! Thank you so much for all your work!
Terrell B.
Vehicle Make : Ford
5 out of 5
1/28/2016
Very efficient, very courteous , great communication, quality work.
Courtney B.
Vehicle Make : Toyota
5 out of 5
1/21/2016
I was very pleased with the staff and the work perfomed on my vehicle. I would recommend Pine Forest Automotive to anyone.
Sara R.
Vehicle Make : Nissan
5 out of 5
1/16/2016
Everyone was so friendly and helpful
Gloria J.
Vehicle Make : Mazda
5 out of 5
1/15/2016
Thanks for your professionalism and great job making it a pleasureable experience
Larry R.
Vehicle Make : Honda
5 out of 5
1/15/2016
Job well done.
Rodney B.
Vehicle Make : Toyota
5 out of 5
1/9/2016
I wouldn't do business with any other repair facility in Pensacola. I consider Pine Forest Automotive the best in town.
Gerald S.
Vehicle Make : Kia
1 out of 5
12/22/2015
Everything was great except I got my car back and my radio stations weren't coming in. I found my radio antenna when I turned on my windshield wipers and saw it being pushed across my window. Luckily it wasn't lost and after getting a ladder to screw it back in my radio is receiving again.
John H.
Vehicle Make : Hyundai
5 out of 5
12/8/2015
Thank you Ernie
Joseph B.
Vehicle Make : Hyundai
5 out of 5
12/1/2015
Great job! Totally professional and complete d on time. I would highly recommend you! Thanks
Steven E.
Vehicle Make : Toyota
1 out of 5
11/21/2015
I was disappointed that it took 8 days when it was supposed to take only **** or 2. I don't understand what took so long.
Nathaniel J.
Vehicle Make : Nissan
5 out of 5
11/21/2015
Excellent customer service!!!
Michael B.
Vehicle Make : Honda
5 out of 5
11/16/2015
Another great job
Charlie B.
Vehicle Make : Honda
4 out of 5
11/14/2015
They kept me updated via tex message about the repair process. And make it convenient for me to be contacted by providing communication via text messaging as an option. They've completed my repairs a few days before the estimated completion date. Overall great experience. Made it easy for me and the car has a full lifetime warranty on the repairs that were made.

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