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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 54 reviews 70%
4 star 12 reviews 16%
3 star 3 reviews 4%
2 star 5 reviews 6%
1 star 3 reviews 4%
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(All Vehicle Makes)
James C.
Vehicle Make : Lincoln
5 out of 5
6/30/2021
Best body shopper in Dallas
Dora S.
Vehicle Make : Nissan
5 out of 5
6/20/2021
Every person was friendly , courteous, and delivered what they promised!!!!!
Letticia H.
Vehicle Make : Mazda
5 out of 5
6/20/2021
Michael Zamora did a great job. He was courteous and attentive. The car looks great.
Giselle F.
Vehicle Make : Hyundai
5 out of 5
6/19/2021
Tommy and the rest of the staff were amazing and completely the work which was excellent even earlier than planned.
Doreen P.
Vehicle Make : Lincoln
5 out of 5
6/13/2021
Consistently excellent and trustworthy.
Ray P.
Vehicle Make : Ford
4 out of 5
5/22/2021
Everything was great but consistent updates would be better
Will E.
Vehicle Make : Ford
5 out of 5
3/13/2021
Wonderful experience
**** K.
Vehicle Make : Chevrolet
5 out of 5
2/18/2021
Great communication!
Chelsea B.
Vehicle Make : Ford
2 out of 5
7/14/2020
There was a piece on the inside of my car that was not put completely back in place and kept coming out while I was driving. I was able to put it back in myself but it was surprising. Other than that I was very satisfied
Anna R.
Vehicle Make : Chrysler
5 out of 5
7/8/2020
The process was simple and easy!
Donna L.
Vehicle Make : Ford
5 out of 5
6/15/2020
Body shop crew was amazing. Courteous, quality work, fast completion. PRL
HUMBERTO S.
Vehicle Make : FORD
5 out of 5
11/23/2019
Michael Zamora was very helpful. He provided excellent service and fulfilled his promise on the estimated finish date. Very happy with the experience and if I ever need something I will always go to Park Cities Ford
Kym C.
Vehicle Make : LINCOLN
5 out of 5
11/5/2019
Excellent communication and service
TINA W.
Vehicle Make : BMW
5 out of 5
11/2/2019
Great job!
GARY S.
Vehicle Make : FORD
1 out of 5
9/26/2019
Had to bring my car back twice after the body shop said the repairs were complete. The first was 5 minutes after I picked it up when my wife sat on a big glob of green paint left on the front passenger seat. The next was the following morning when the headlamp supposedly replaced failed. I have yet to hear an apology for the three extra trips to the shop or the time wasted in the waiting room for the extra work required all while I should have been working in my office.
Jeffrey S.
Vehicle Make : TOYOTA
5 out of 5
7/25/2019
Blake was a pleasure to work with and took care of everything. Thank you all again!
MICHAEL R.
Vehicle Make : FORD
5 out of 5
6/1/2019
Service manager, Brad Kurth, went above and beyond to ensure I knew what was transpiring with my vehicle every step of the way. He inquired as to the accident to get a better idea of what to expect when inspecting my vehicle, genuinely cared that I was ok as well as my family, and had no hesitation to sit down with me and explain everything that was checked and repaired on my vehicle. This is one of the best experiences I’ve had with Ford collision services. Thank you for doing such a great job.
David A.
Vehicle Make : Ford
2 out of 5
1/16/2019
There still is a lot of silver paint left on the roof, tried to get it off, but it's not going anywhere.
Charles D.
Vehicle Make : Ford
5 out of 5
11/27/2018
PCF did a good job of keeping me informed of progress toward completion of the work. But, it was Laura who was kind enough to drive help me get set up on the rental car with Hertz and drove me to the rental agency after I dropped off my car for repair. Her "extra mile" service was especially appreciated. Blake offered to sell more repairs to the front of my car. I wish the first repair of the under-radiator cover had been durably fixed--the plastic connectors are more like Legos vs metal bolts.
Ronald A.
Vehicle Make : Ford
5 out of 5
6/27/2018
‘ ???? You can’t improve when you’re already perfect. ???? _

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