Tracey J.
Vehicle Make : GMC
Very happy with the service.
Jason T.
Vehicle Make : GMC
I appreciate the detail Todd and the rest of your staff took in repairing my vehicle. Thanks.
Jason T
Graeme T.
Vehicle Make : Volkswagen
you guys are AWESOME!! I would never go anywhere else:-)
Stephen G.
Vehicle Make : Porsche
Email a quote as soon as available so customer knows extent of repairs. Simple dollar total is meaningless. Thanks
Siri W.
Vehicle Make : Toyota
The experience & customer service was really good & really rare in this day & age! I would recommend LaMettry's any day.
One thing...the waiting room has a really strong air freshener...maybe change it out for something more subtle. ????
Philip W.
Vehicle Make : Toyota
Very easy and smooth process from beginning to end
Steve V.
Vehicle Make : Infiniti
Hood was not aligned properly. Hood is loose when it is shut. Fender is not flush with the front bumper. I'm confused how someone doesn't look over the vehicle more thoroughly before giving the vehicle back to the client.
When I pointed out the concerns above, I was asked if I could bring it back next week. I asked how long it would take and I was told two hours. I paused to see if he was being serious - apparently he was. I said, flat out, that I don't have two hours in my day to sit at the body shop. I had to ask for a rental so you guys could fix what needs to be fixed, really? Not impressed with my experience at all.
On a positive note, the paint blending looks great. The car looks great, on the surface.
Carrie T.
Vehicle Make : Ford
Everyone was so nice. It was a better experience than a dealership. I trusted what I was told.
Vicki B.
Vehicle Make : Honda
Outstanding guys! Thank you.
Kevin B.
Vehicle Make : Volvo
Everyone was very nice to work with!!!
Raleigh J.
Vehicle Make : Honda
I appreciated my clean car inside and out and the text updates. Repairs look like new.
Linda R.
Vehicle Make : Audi
The work done on my bumper was excellent. Looks like new. Appreciated the communication through text. It was very convenient getting the rental car right there and being able to drop it back off right at the shop! Thanks!
Scott G.
Vehicle Make : Volkswagen
Overspray and other marks on adjacent panels to the repair area
Laura P.
Vehicle Make : Ford
Great as always
**** W.
Vehicle Make : Infiniti
Everything looks good.
Jeff J.
Vehicle Make : Mercedes
Streamlined service, timely updates on status, very friendly staff, professional quotes, even provided an interior cleaning for free as a happy surprise! Will recommend to others.
Jim F.
Vehicle Make : Porsche
Your PDR guy did a super job...thx
Mark H.
Vehicle Make : Jeep
A great staff to work with
Marjorie B.
Vehicle Make : Honda
There were a few minor items that were missed, that I was told would be taken care of upon checking in my vehicle. The gentleman who did my checkout several days ago said he would check into this and get back to me and I haven't heard back yet.
Christina F.
Vehicle Make : Dodge
Work looks great! Van cleaner than when I brought it in too! The best customer service I've had anywhere. Awesome experience.
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