Blake N.
Vehicle Make : Jeep
Great communication!
John B.
Vehicle Make : BMW
Great customer service. Helped me get a rental car, did great work and kept me posted on progress! Thank you!
Jody N.
Vehicle Make : Chevrolet
Very happy and satisfied with the whole process, front desk, text updates, car rental. It couldn't have gone any smoother and that's what I like. Thank you!
Abel N.
Vehicle Make : Lexus
This repair has to be one of the worst experiences I've ever gone through with any company. Broken promises and communication were a big issue.
Ashish S.
Vehicle Make : Tesla
There are still many issues in the car...I am very disappointed...I have send a detailed mail to Sean.
Peyton K.
Vehicle Make : Kia
Thank you to everyone who worked on my car! It looks great! I appreciate all your help and hard work! Thank you again! :)
Amy D.
Vehicle Make : Toyota
Car looks great but a tool and part of window were left behind in my car. Not sure what to do with the leftovers?!
David H.
Vehicle Make : Ford
Driver side mirror was repaired but mount to base was not. I believe that Progressive may have tried to cut a corner to keep the cost down. it needs to be fixed and James is working on this issue.
Dustin B.
Vehicle Make : Audi
The explanation of the work to be done was thorough and easy to comprehend. I also loved the text updates so that I knew exactly what was happening when and when my car would be ready down to the hour.
Jon Y.
Vehicle Make : Dodge
Great job, except they must have let air out of my tires ans forgot to fill them.
Tom P.
Vehicle Make : Honda
Wrong start date, wrong phone numbers, wrong email, lack of updates.
Molly H.
Vehicle Make : Subaru
Everything was great. Job was done well. My one and only complaint was my car was dead when I was ready to go. A light had been left on.
Amy K.
Vehicle Make : Mitsubishi
Thank you for over and above and buffing out the scratches above the drivers side door handle. It was an unexpected surprise and very much appreciated!
Davidson.natalie L.
Vehicle Make : Acura
Like the text updates. Did take a longer than estimated but that was because had to order bumper.
Andrew C.
Vehicle Make : Vehicle
Expected full hood and fender paint protector film. Also debris is under film
Jana J.
Vehicle Make : Nissan
My car is still making noise and I will have to bring it back in to get looked at again. Also, it took longer than I expected to get it fixed the first time. Not sure if that is normal or not.
Daniel D.
Vehicle Make : BMW
The car repair made it like the accident never happened. Completed ahead of schedule with great communication the whole time. Thank you. Could not have been handled any better.
Sarah S.
Vehicle Make : Volkswagen
Didn't fill the air in my tires up after repair
Nathan S.
Vehicle Make : Audi
Satisfied with the repair, but the communication wasn't up to par. The repair took 9 days instead of 3, but no one reached out to let me know that there would be a delay. I had to call in the get the status update.
Eric J.
Vehicle Make : GMC
All around..... a nice job. Easy to get the vehicle estimated and repaired, good communication (although the auto-generated emails don't really give much info).
I liked the experience and will speak highly of my experience.
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