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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 137 reviews 73%
4 star 22 reviews 12%
3 star 8 reviews 4%
2 star 12 reviews 6%
1 star 8 reviews 4%
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(All Vehicle Makes)
Ae K.
Vehicle Make : Subaru
5 out of 5
9/30/2024
Good quality works, Good communications Thank you.
Sarah G.
Vehicle Make : Honda
4 out of 5
9/8/2024
Was very pleased with the repairs, but had to wait a long time to get checked out.
John S.
Vehicle Make : Toyota
1 out of 5
9/5/2024
The bumper and headlight repair was perfect. Unfortunately someone who is authorized to move the vehicles left some very deep scratch marks on the steering column around the ignition. As if they were panicked and trying to stab the key in or apparently out of spite for one reason or another. It was basically a brand new car so that was frustrating and disappointing to see.
Cristinavalentina C.
Vehicle Make : Kia
5 out of 5
9/3/2024
Great Service! Alex was very helpful and responsive. Overall a good experience
Erin G.
Vehicle Make : Nissan
5 out of 5
9/2/2024
Everyone was very friendly, professional, and helpful. Thank you!
Kenyona Y.
Vehicle Make : Nissan
4 out of 5
8/20/2024
I must say, customer service from start to finish was on point & so lovely to work with! I had a bad experience before this (different shop) & your staff really stayed on top on my claim, completing the work in a timely fashion…the work was well done and I couldn’t be happier. Thank you
Damon B.
Vehicle Make : Toyota
1 out of 5
8/20/2024
Car runs bad, mpg bad now. U over sprayed blue paint on car. More damage than repair
**** M.
Vehicle Make : Ford
4 out of 5
8/3/2024
Not the first time qbf has worked on one of my cars. Excellent work!
Maria C.
Vehicle Make : Mercedes-Benz
4 out of 5
7/29/2024
In the four times I've had work done on my cars, I have been impressed with the quality of work and appreciated the customer service in terms of status updates on my car. Though I'm satisfied with the work, I did discover a minor issue on the door that was repaired on my Mercedes Benz. I will likely reach out to Alex about it, or Alex can feel free to also reach out to me.
Melissa L.
Vehicle Make : Infiniti
5 out of 5
7/16/2024
We had a great experience with Quality Body & Fender. Our correspondence with Yan Chu was great and timely. The quality of the repair to the vehicle was of the highest standard and the results are amazing! We are extremely happy with every aspect of our service and the repair!
Juana C.
Vehicle Make : Toyota
5 out of 5
7/13/2024
This is the second time I choose this shop , so far I’m happy and satisfied with the service provided.
William J.
Vehicle Make : Buick
3 out of 5
7/5/2024
I was satisfied with the back bumper replacement, but I’m wondering if there is any way you can do minor touch up painting.
Martin G.
Vehicle Make : Honda
5 out of 5
6/30/2024
Excellent service.
Karen B.
Vehicle Make : Honda
5 out of 5
6/23/2024
Car looks great
Desbele A.
Vehicle Make : Toyota
5 out of 5
6/21/2024
Thank you for faster repire, and great service.
Clement G.
Vehicle Make : Subaru
5 out of 5
6/18/2024
Friendly and competent staff
Savia B.
Vehicle Make : Toyota
2 out of 5
6/16/2024
The job is not finished. Please send me this survey when the auto body shop is done with this job. Thanks!
John L.
Vehicle Make : Mercedes-Benz
5 out of 5
6/7/2024
I am completely satisfied with the work that was done.
Ferdos A.
Vehicle Make : Lexus
5 out of 5
6/7/2024
You guys are awesome! On time! Clean work!
Karen B.
Vehicle Make : Honda
5 out of 5
5/31/2024
Great Service

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