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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 262 reviews 82%
4 star 17 reviews 5%
3 star 17 reviews 5%
2 star 8 reviews 3%
1 star 16 reviews 5%
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(All Vehicle Makes)
Derrick C.
Vehicle Make : Honda
4 out of 5
10/28/2023
Communication and customer service was perfect! Even when I had a concern with a missed repair, no one argued with me, and they took the van back into the shop and fixed it. Highly recommended!
Heather M.
Vehicle Make : Honda
3 out of 5
10/20/2023
Only place that will touch my car !!
Shelby H.
Vehicle Make : Nissan
5 out of 5
10/6/2023
I loved the whole experience I had with you guys. Everyone was so nice and kept me informed day by day. I will definitely use your shop again if I ever need to. Thank you. Shelby
Steven B.
Vehicle Make : Chevrolet
4 out of 5
9/28/2023
The whole process was easy. Once I worked everything out with the other person's insurance, they said "I'll send the info over to the shop, give them a few hours and call for an appointment.", 15 minutes later Margie was calling to make an appointment. Super fast. Then the whole estimate was easy and Margie is so super nice, the work looks great and will recommend the shop to everyone. The only downside was the wait to actually get it in after the esimate, (6 weeks), but I guess that's to be expected when you are the best in town; everyone wants you to do the work, so I'll live with that anytime.
Mr .
Vehicle Make : GMC
4 out of 5
9/5/2023
They do it right. :)
Christopher E.
Vehicle Make : Toyota
5 out of 5
8/23/2023
Great job on my 4runner. It looks great.
Johnny Alfred.
Vehicle Make : Chevrolet
1 out of 5
8/13/2023
Items were missed for replacement as discussed, still waiting for items to come in and a call to get it completed & also item was missed from being filed for reimbursement
Brian Lee.
Vehicle Make : Honda
1 out of 5
7/20/2023
You can still see the dent in the door and I brought it over there twice to be fixed.
Jennifer F.
Vehicle Make : Nissan
5 out of 5
6/1/2023
Great service! Very friendly people/staff. Job very well done. My car looks fantastic! Can't tell anything ever happened.
Kathy S.
Vehicle Make : Honda
5 out of 5
4/9/2023
Everyone I dealt with was extremely nice & helpful! My car looks great!
Barbara I.
Vehicle Make : Honda
5 out of 5
3/12/2023
The best asset you have is Margie. She was amazing
James W.
Vehicle Make : Chevrolet
5 out of 5
2/16/2023
The customer service at Richies Body Shop is awesome. I was kept up to date about the repairs to my car. Margie and Mike are great to work with handling everything that needed to be done to repair my car.
Kay C.
Vehicle Make : Hyundai
4 out of 5
2/11/2023
My late husband Morris James always took our cars to Richies if we had damage to them. Now that he is no longer with me I continue to trust Richies to take care of what is needed for my car. Kay
Joslyn T.
Vehicle Make : Honda
5 out of 5
12/19/2022
I was completely satisfied with the services at Richies Body Shop.
Lucrecia M.
Vehicle Make : Chrysler
5 out of 5
11/24/2022
Well done
**** P.
Vehicle Make : Honda
5 out of 5
10/23/2022
The entire process was exceptionally flawless and professionally executed and I would absolutely recommend Richies Body Shop to my family and friends.
**** W.
Vehicle Make : Honda
5 out of 5
10/13/2022
The entire staff was a pleasure to work with. They done a great job on my car and it was very clean when I picked it up.
Dustin S.
Vehicle Make : Chevrolet
5 out of 5
10/9/2022
Yall all did a great job the car looked great and we happy with quality of work th as t was put into it thanks so much
Letonya B.
Vehicle Make : Jeep
5 out of 5
10/7/2022
I was more than satisfied. Richie is the Best repair shop around!
Glennett B.
Vehicle Make : Chrysler
5 out of 5
9/18/2022
Exceptional customer service. Body work on my car was perfect.

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