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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 296 reviews 70%
4 star 66 reviews 16%
3 star 17 reviews 4%
2 star 15 reviews 4%
1 star 28 reviews 7%
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(All Vehicle Makes)
Clayton B.
Vehicle Make : GMC
5 out of 5
3/4/2018
Very good job and very fast. Great customer service and techs that knew what they were doing.
Michael L.
Vehicle Make : Subaru
5 out of 5
3/4/2018
Great communication, friendly staff, and quality work.
Katya O.
Vehicle Make : Nissan
5 out of 5
3/2/2018
Great job and loved the updates
Eric S.
Vehicle Make : GMC
5 out of 5
2/24/2018
My truck looks great y'all did a great job
Brian D.
Vehicle Make : Nissan
5 out of 5
2/22/2018
High quality work completed ahead of schedule
Vue X.
Vehicle Make : Acura
5 out of 5
2/21/2018
No comments.
Kenneth F.
Vehicle Make : Hyundai
5 out of 5
2/21/2018
Repair looks great and it was done in a timely manner.
Ashley C.
Vehicle Make : Chevrolet
5 out of 5
2/17/2018
Everyone was really helpful with the process. And I loved the text updates on my car. If I ever need anything else fixed with my car which with my luck I will lol I will be back to cw!
Kenyon G.
Vehicle Make : Honda
5 out of 5
2/13/2018
The process was simple and straight forward. The work was done well and within reasonable time.
Dustin B.
Vehicle Make : Chevrolet
5 out of 5
2/9/2018
Customer service was excellent and repairs was completed before scheduled time.
Gary B.
Vehicle Make : Chevrolet
5 out of 5
2/7/2018
Very professional very courteous I recommend to anyone
Channing L.
Vehicle Make : Nissan
4 out of 5
2/1/2018
I cannot thank Collision Works enough for the amazing job they did on my vehicle. My vehicle was stolen, then wreck, and I was beside myself with stress in dealing with the aftermath. Collision Works walked me through the process, explained everything (in terms I could understand), and made sure I was 100% ok with and understood the process. Phenomenal customer service- I never had to worry about where they were in the process of repairs because they always updated me through email and phone calls. Upon picking up my vehicle- it looked better than it did before the damage had been done to my vehicle- it was like I was picking up a brand new vehicle. 110% satisfied, absolutely blown away by the work done and customer service, and a plus that the guys are handsome as well (????). I will definitely be returning and referring everyone to Collision Works.
Waco B.
Vehicle Make : Dodge
5 out of 5
1/28/2018
This is one of the best repair experiences that I have ever had. Tremendous job with incredible attention to detail. Great job to the entire team.
Stephanie S.
Vehicle Make : Ford
4 out of 5
1/23/2018
From the front desk, to the estimators, to the continued informative texts throughout the repairs, we just couldn’t be happier with how courteous everyone involved was. The car looks perfect, & we are so pleased. You all have a great thing going, & we are so thankful we found you!
Tiawna S.
Vehicle Make : GMC
5 out of 5
1/23/2018
Super nice staff. Extremely helpful. Quick and efficient.
John F.
Vehicle Make : Mercedes
5 out of 5
1/23/2018
Great customer service. Excellent work.
Todd M.
Vehicle Make : GMC
3 out of 5
1/14/2018
The first repair was not up to standard. But they kept my truck and repainted it and made it correct.
Melinda A.
Vehicle Make : Jeep
1 out of 5
1/1/2018
The is the second time I have had body work done here. I was a little disappointed that my drivers side floor mat was filthy when I picked my car up. Also, my tires showed on the dash that all four tires were very low and I feel even though it was not discussed it would have been nice if they inflated them. It’s just the little things that me as a customer would appreciate.
Joyce E.
Vehicle Make : Chevrolet
4 out of 5
12/30/2017
Everyone was helpfull, and wanting to help.
Stephanie F.
Vehicle Make : Toyota
4 out of 5
12/29/2017
David Le and the service techs obviously aim for 100% satisfaction! Took our concerns seriously and gave FAST service! Very knowledgeable and experienced with the insurance companies. We couldn't be more pleased. The only concern I had was that the text updates seem to be auto-generated, not true updates--this was obvious when AFTER receiving a phone call from the CW receptionist that our car was ready, I received a text update several hours later saying our car was over halfway done--56% exactly. That was easy to overlook since CW is so great at communicating personally, but I would love for them to make that a true update. Excellent service

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