Nita W.
Vehicle Make : Ford
Excellent customer service.
Stan D.
Vehicle Make : Chrysler
Thanks for a quick, good job b
Byron G.
Vehicle Make : Nissan
Thank you guys for taking care of my vehicle. You all did an outstanding job. I appreciate the detailing of the vehicle. Great job!!!
Gordon.jeffry S.
Vehicle Make : Nissan
I was given the key to a different vehicle which I did not realize until 5:03. If I had been walked out to my car instead of rushed would not have happened unfortunately nobody answered the phone am now stuck w/a rental and additional expense for this.
Samuel B.
Vehicle Make : Mercedes
Bobby Nestle and his team did an amazing job. Their daily updates were very valuable. This was my first accident in over 50 years. They truly professionals and provide great customer service. They represent USAA very well. I highly recommend them for auto repairs. I am 100% satisfied with the repair.
James T.
Vehicle Make : Chrysler
Wow, they got the work done fast and the quality was top notch. Very pleased with the work and the continuous updates. It was nice to know where we were in the process.
Quinnessia E.
Vehicle Make : Chevrolet
Looks brand new and I’m very pleased!
Rex J.
Vehicle Make : Mercedes
Very prompt service and courteous staff. The completed work was most satisfactory.
Jerome S.
Vehicle Make : Honda
Your customer service is the best I have experienced since moving here to Mississippi. I greatly appreciated the continued texts on keeping me updated on the status of my vehicle. I didn't have to call, not even once to ask a question or get and update, I was kept informed every step of the way. You should share your customer service techniques with other businesses throughout Hattiesburg. Your company is the best in the customer service field and I was equally pleased with the work done on my daughter's car. Thank you very much
Sandra C.
Vehicle Make : Toyota
I like the way that you kept me informed each day. I’m very pleased with the service and my vehicle looks great again.. Thank you
Brenda J.
Vehicle Make : Honda
They kept me posted throughout the whole repair so that I would not have to run I would not have to run them down to find out details concerning the repair.
Harold S.
Vehicle Make : Chevrolet
It should not have taken a week to get the rear view mirror in stock. Other
Lee.deborah L.
Vehicle Make : Dodge
The text app is the BEST
Lynda T.
Vehicle Make : Toyota
Everything was wonderful! The car looked great. Your receptionist could be a little more friendly, but everyone else was excellent.
Valerie H.
Vehicle Make : Honda
Appreciated the text updates
Kevin G.
Vehicle Make : Cadillac
Actually keep people informed on where their car is and what has to be done to it.
Neil J.
Vehicle Make : Toyota
Fast service, beautiful results!
Tim G.
Vehicle Make : Volkswagen
My car looks fantastic!!!! Thank you. Great customer service with Bobby, Kayla, and everyone else.
Terrie B.
Vehicle Make : Toyota
As a woman coming in knowing nothing about auto repairs my worries were put to ease quickly . The gentleman inspected my damages and told me my vehicle would be finished on one day, but was actually finished early than the estimated date.. the work looked great I was very satisfied. If i’am ever in need of repairs again i’am definitely choosing Advace Collision.
Thanks
Terrie B
Chiquita B.
Vehicle Make : Dodge
Kept me posted on repair also received vehicle ahead of schedules
Social