Auto Collision Of Fairfield

Unclear communication about when the car would be ready

The car looked great when picked up. Would recommend you to anyone needing repair work.

Service was excellent and Sal is a great sweet person.

Excellent service. Timely.

My experience with Auto Collision was really positive. The estimate and scheduling was right on target. The work was well done and actually finished a day earlier than expected. I also appreciated the friendliness of everyone that I dealt with at Auto Collision.

Always a great job. Quick, efficient and very friendly staff

Job well done indeed. Car returned early. Car returned clean and shiny.

Excellent service and professionalism every step of the way. My car was delivered back to me on time as indicated when I dropped it off for service.

Mike was great and the women who signed me in and out were wonderful. Nothing but positive feelings throughout the process.

My car was there for 3 days and is still not completed. There has been a problem with parts from Honda and we will need to bring the car back a second time when parts are available. While sure that everyone is trying to get this resolved, it has been very inconvenient.

Fabulous personalized service. Would recommend and use again

Very professional, communicative, and a job well done. I would absolutely recommend.

Great job keeping me updated, great customer service and great job on my car.

Everyone was extremely attentive and addressed all of my needs. Very friendly group that made me feel at ease. Communication and timing of repair was excellent and as promised.

Picked up car after hours and noticed trim piece on left side of car was loose. This is right under where repairs were done so we don’t know how you didn’t see it. Not happy that we have to take the time to come back. Hopefully this can be fixed while we wait.

Thank you for you excellent, professional, reliable, quality service.

You were extremely thorough and friendly. I appreciated the great service and workmanship. Continue with this great service. Five stars!!! Thanks for making it a painless experience.

We received our car back in show room condition, your guys did an absolute outstanding job getting the car in that condition. Thank you!

At first I thought the car look nice because the dent and scratches were not there but I took a closer look and the bumper is slightly darker than my car and I see this tiny hole that looks patched must be to pull out the dent from the quarter panel but the bumper the paint came off and you can see the black plastic so I know when it looks like that the whole bumper paint should have came off and painted from scratch but it wasn’t and the small paint scratches I had you can see was painted over but like they say the car is just plastic but to charge ****,200 + for a job like that I could have taken that check and took it to the guy who I was told fixes cars and does a beautiful paint job and I know this because he did work on someone that I know car. I’m disappointed and refuse to give a high score or rating. Now I have to save money to redo this paint work where I know this guy will sand the bumper down and start from scratch and do a way better job. Thank you any ways

Super convenient and helpful! Definitely would recommend!