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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 407 reviews 79%
4 star 88 reviews 17%
3 star 3 reviews 1%
2 star 7 reviews 1%
1 star 11 reviews 2%
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(All Vehicle Makes)
David S.
Vehicle Make : Lexus
5 out of 5
3/2/2017
Fix was always friendly and kept me informed
Regla B.
Vehicle Make : Jeep
5 out of 5
2/25/2017
Repairs were actually quicker than expected. Staff was very courteous. A job well done
Barbara C.
Vehicle Make : Chevrolet
5 out of 5
2/23/2017
The staff was very professional and friendly. All personal contact I had with employees was excellent - my questions were answered and car repairs great!!!
Warren T.
Vehicle Make : Honda
5 out of 5
2/23/2017
From start to finish Fix Auto and their team of professionals were fantastic. The we're honest, kept me updated regularly and did impeccable work! Thank you!!
Andrea D.
Vehicle Make : Ford
5 out of 5
2/19/2017
Michelle and the other women behind the desk were absolutely delightful and made it such an easy experience! They were both so nice and welcoming! If they are a representation of your company well done. Gil was very professional and easy to work with also! -Andrea D
Dennis M.
Vehicle Make : Honda
5 out of 5
2/15/2017
The whole process was very smooth.
Susan S.
Vehicle Make : Lexus
4 out of 5
2/15/2017
I am so pleased that I chose Fix Auto--they were responsive to my questions and my periodic need for updates. They were always available by phone, they did a great job on my car, and even gave me a ride from my hotel in Monterey to the shop so I could pick up my car. Thank you, Fix Auto, for everything. Susan
Cassandra B.
Vehicle Make : Volvo
4 out of 5
2/14/2017
I like the text feature. It kept me updated. And they readily took he car back for a minor detail that was overlooked and will ensure it's done.
Garry B.
Vehicle Make : Subaru
4 out of 5
2/8/2017
It did take an awfully long time
Gabrielle W.
Vehicle Make : Honda
5 out of 5
1/26/2017
The repair experience was first rate. The repairs on my car were completed promptly and efficiently. The staff was also first rate. The men and women were polite, professional and also simply very nice people. I would recommend Fix Auto to anyone who needs their services. Having even a minor accident is no fun, but the staff was reassuring and made the experience better. A job well done.
James H.
Vehicle Make : Volkswagen
4 out of 5
1/25/2017
After some initial misunderstanding about the work needed everything worked out fine.
David C.
Vehicle Make : Lexus
5 out of 5
1/21/2017
Great staff great work
Vanessa S.
Vehicle Make : Toyota
4 out of 5
1/18/2017
Very fast and excellent work am really happy with their service i would definitely recommend this shop!
Kathy M.
Vehicle Make : Chevrolet
5 out of 5
1/17/2017
Great service
Abeje A.
Vehicle Make : Infiniti
5 out of 5
1/11/2017
Fix-Auto Monterey is the best, very professional and their work is exceptional. I have seen them two times in the last two years and they took care of my car beyond my expectations. Very talented and pleasant people. I recommend them without any reservations. Thank you so much.
**** U.
Vehicle Make : Toyota
5 out of 5
1/5/2017
Helpful, happy, great sense of humor, and quick to get the job done. Our car looks brand new again. Thank you
Jack O.
Vehicle Make : Honda
5 out of 5
12/20/2016
everyone was great and very good.excellent care.
**** S.
Vehicle Make : Toyota
5 out of 5
12/17/2016
Awesome
Michael F.
Vehicle Make : Honda
4 out of 5
12/9/2016
The car was fixed quickly and they did a good jo. They even detailed and cleaned the car. They gave me a ride home and picked me up. Everyone was kind and professional.
Kim M.
Vehicle Make : Dodge
5 out of 5
12/9/2016
They did an excellent job on my car. Staff was very professional courteous and helpful.

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