Classic Collision of Cumming

The repairs took too long and end up spending extra money on rental car. Updates were good.

Can I get the Travelers estimate emailed to me? Thanks, James W

Excellent service and excellent service people.

This was the best body shop experience ever! My Audi looks brand new! I loved the updates informing me as to the status of the repairs! All employees are extremely friendly and professional! **** explains everything that has been done to your car and makes sure you are completely satisfied! Classic Collision of **** is the BEST!

Great experience

Great job. Very professional caring team. **** kept me informed through the whole process. Thank you!

You guys are amazing! You got the car done quicker then expected and the car looks perfect! Jason and all the staff is fabulous!

Seriously, being a BMW service advisor dealing with classic in Atlanta, my experience with our home town Geico preferred body shop is a total nightmare, after 40 days in for a repair and frame replacemen, my 40k Escalade now drives like a 1975 pickup with a nasty vibration in the cabin, seats and steering wheel, brake pulsation , and at idle vibrations thru the entire truck. It is UNSAFE to drive at speed , and my wife's truck, me feeling unsafe in it I brought it back. Shop manager**** drove it , up to 100 mph? He said and his response was he doesn't notice anything unusual for a full size SUV. Lol! He actually called a goodyear shop to balance the 2 front tires, no go as they were busy. This truck was never test driven at highway speeds when I asked Jason when picking it up. To pile on, the exhaust tips was misaligned, AND the lift gate hit the bumper cover when opening, both were replaced in the repair. Dennis' response was to take it to MY repair shop for a diagnosis, well, it has been serviced at Carl black GMC since purchase and it is scheduled for Monday. I drive this regularly before the repair and drove afterwards , not even close to pre accident. I completely got a bunch of what ifs from**** from torque settings to differential placements. Our 750.00 a month payment on my wife's dream car is unsatisfactory and unsafe. Your shop is responsible for the repair and safe driveabilty of my Escalade. It's current status, and customer service from your shop manager , or lack there of has seriously jeopardized the relationship and trust of your company. As a senior advisor for BMW in Atlanta and policy administrator for business development and recommendation for our customers body shop needs, I am reconsidering and consulting parterning with another body shop company for future business referrals , understand your corporation has never let us down but after my personal experiences, going forward I will recommend a cease and desist with referrals from my, and our corporate customers from the dealerships I represent. It was left in my hands to get this truck satisfactory and safe. Your shop took it in and is responsible for the repair being satisfactory, and safe. It has been pawned off of me now being we did the frame replacement , your shop manager test driving it for the first time at speeds warranted for driving to engager at 100 mph and simply saying it could be a number of different things, wether Geico or classic is responsible for payment. That is not the point or issue, it is to get the vehicle repair right and safe to drive regardless of who's responsible. Our Creed at BMW is customer satisfaction, safety and owner satisfaction. In my experience nothing was achieved, addressed, or effort put into the result , my Escalade being fixed, repaired , and a safe vehicle being delivered to me.

These guys are awesome.

Very friendly, kept me informed via text, made it very easy to pick up car when ready, I just left the rental there and they took care of it.

Great service. Impeccable workmanship. Honest people. Can’t ask for anything more.

Thank you for the beautiful job and the meticulous handling of what was needed to be repaired and the extras you did. Good quality customer service like this makes happy clients and will definitely retain them.

Dennis, Josh and the entire team did an excellent job. Excellent communication and beautiful results. Highest recommendation.

Wonderful job and love the way you communicate!!

The classic collision team in **** deserves 7 stars. They are nice and professional, particularly Jason, who took take care of my m car right from drop off to pick up. He called me almost every day and update me the status of the work and delivered right on time. The final work is excellent too. Thank you again CC team for the great work.

Super fast service. Exceeded all expectations that were set at the beginning of my appt. highly recommend for all your auto body needs.

Very friendly and polite team

I don’t think you guys realize how DANGEROUS of a position you put me in after I picked up my car. Having my car shut off in the middle of traffic and have ZERO explanation why when I called was SCARY. To top it off I had a cop on my **** that didn’t understand smart cars and was getting annoyed. I understand mistakes happen but just imagine if I was on the freeway and my car shuts off...I could have gotten seriously hurt. THAT MISTAKE COULD HAVE COST ME MY LIFE! The car mid driving shut off...

Great service! Car looks great!

Sarah and **** were great to deal with!