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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 492 reviews 78%
4 star 64 reviews 10%
3 star 41 reviews 6%
2 star 15 reviews 2%
1 star 20 reviews 3%
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(All Vehicle Makes)
Pam B.
Vehicle Make : Toyota
3 out of 5
8/9/2015
car looks great and you were able to work with my schedule. But, I should point out that while you were telling me the car would be ready on Friday and then that it was ready on Friday, I was also getting emails that said next Wednesday. That was a little confusing. But it all worked out fine. I would use you again - but hope I don't have to.
Linda R.
Vehicle Make : Toyota
5 out of 5
8/4/2015
Everyone at Cascades Body are beyond awesome...kind, friendly and professional...you all help turn a bad day lnto a much easier day and just take over all the details....i will always bring my cars in for repairs and hopefully not to fix an accident...thank you so much for such great customer service and skilled work.. The best to all of you, Linda M Rice
Elizabeth S.
Vehicle Make : Nissan
5 out of 5
8/4/2015
Appreciate the professional service, and fast repairs. Fully cleaning the car afterward impressed my daughter.
Vijaypal V.
Vehicle Make : Toyota
5 out of 5
8/1/2015
Great job with body work.
Elizabeth D.
Vehicle Make : Mazda
5 out of 5
7/29/2015
So far so good. Everything looks correct.
Linda J.
Vehicle Make : Ford
3 out of 5
7/24/2015
I had everything in my Trunk neatly and orderly. I could not believe what it looks like upon pick up. It looks literally like everything was THROWN in the trunk! I am just dissapointed my papers and work stuff is strune and scattered.
Kenneth C.
Vehicle Make : Hyundai
5 out of 5
7/24/2015
All were professional and courteous. Very nice to work with. Made sure all my questions were answered, and that I was completely satisfied with the work. I will not hesitate to recommend them.
Steven R.
Vehicle Make : Honda
4 out of 5
7/22/2015
Please stop sending text messages
David C.
Vehicle Make : Scion
5 out of 5
7/22/2015
Fast and professional. Thanks.
Jackson J.
Vehicle Make : Chevrolet
5 out of 5
7/16/2015
All employees should let the customer know when closing time is.
Sean T.
Vehicle Make : Ford
5 out of 5
7/10/2015
The man who i spoke with on the phone (i believe his name was mike) was very nice and extremely helpful
John S.
Vehicle Make : Ford
5 out of 5
7/2/2015
Dear Sir / Ma'am; this is my second time with vehicle repair service with cascades. I have been thoroughly satisfied each time. they are very professional friendly and quickly meet repair needs. In particular Ms Heather **** was outstanding; despite my limited available time she made getting my repair as quickly and efficiently as possible my thanks to Heather and all the staff. John S
Sylvester R.
Vehicle Make : Acura
5 out of 5
6/29/2015
Another great job
Eliza W.
Vehicle Make : Chevrolet
5 out of 5
6/29/2015
Thank you for all the hours and work done to get my car back on track and the wheel looked at and the paint job looks great. Courteous staff and nice office experience. Thanks, Eliza
Leigh Anne.
Vehicle Make : Honda
3 out of 5
6/27/2015
I was under the impression that a scratch was going to be repaired along with other work I was having completed. It was a miscommunication during the estimate process.
John M.
Vehicle Make : Porsche
5 out of 5
6/25/2015
The entire process went well. Personnel were courteous and communicated very well. Repair work itself was done to my complete satisfaction. Job was completed one day ahead of schedule, which was a nice surprise.
Anna V.
Vehicle Make : Nissan
5 out of 5
6/15/2015
Everybody was great. Very efficient and on time. The text messages were fantastic too. Always kept me in the loop. :) thank you for everything. My Nissan thanks you as well.
Steve S.
Vehicle Make : Acura
5 out of 5
6/9/2015
Every interaction was pleasant and professional.
Michael S.
Vehicle Make : Jeep
5 out of 5
6/2/2015
Excellent service
Sara H.
Vehicle Make : Chevrolet
5 out of 5
5/23/2015
Excellent work. Staff was courteous and kept me well informed. Would highly recommend this shop. Very satisfied customer.

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