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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 492 reviews 78%
4 star 64 reviews 10%
3 star 41 reviews 6%
2 star 15 reviews 2%
1 star 20 reviews 3%
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(All Vehicle Makes)
Christine S.
Vehicle Make : Acura
5 out of 5
3/23/2016
The front desk ladies were wonderful and very helpful. My car looks great. thank you
Steven C.
Vehicle Make : Ford
5 out of 5
3/22/2016
The service and repairmen were subject matter experts. Truly an art and science to make a vehicle look better than new! Keep up the great work!
Heather H.
Vehicle Make : Jeep
5 out of 5
3/22/2016
Very helpful!
Jana S.
Vehicle Make : Acura
5 out of 5
3/12/2016
I was pleased with how quickly my car was fixed. Very nice staff and a good experience overall.
Air A.
Vehicle Make : Chevrolet
5 out of 5
3/10/2016
Quality of work is excellent- my vehicle looks as good as the day it did when I drove it off the dealers lot. Staff was professional and helpful.
Krishna M.
Vehicle Make : Toyota
5 out of 5
3/3/2016
The paint and repair job looks really good.
Roberta B.
Vehicle Make : Honda
5 out of 5
3/3/2016
Thanks for such find work. Job well done.
Allison H.
Vehicle Make : Volkswagen
3 out of 5
2/20/2016
I believe there is a small dent in my rear drivers side door and will be calling tomorrow
Karin F.
Vehicle Make : Acura
5 out of 5
2/19/2016
I was unfortunately rear-ended the night of the ice storm. My husband had great success with Cascades in the past, so I took my car there. Cascades did an excellent job repairing the car - it looks better than the night before the accident. Customer service is top notch. It also could not be more convenient having a Enterprise right next door - a Cascades employee even escorted me over! I highly recommend Cascades Auto Body. Thank you!
Gam Graphics.
Vehicle Make : Nissan
5 out of 5
2/18/2016
The experience was great from start to finish. Heather was awesome and the vehicle was completed a day sooner than promised.
Lauren R.
Vehicle Make : Jeep
5 out of 5
2/18/2016
Great job with my vehicle and I got it back cleaner than it's been in months!
Gloria M.
Vehicle Make : BMW
3 out of 5
2/15/2016
Additional customer parking spaces would be nice to have as your volume repairs get bigger.
Kurt K.
Vehicle Make : Toyota
5 out of 5
2/12/2016
Thank you for the fast work and correspondence! Also I was very delighted to find that all my belongings that scattered the trunk were organized and cleared out, they didn't have to do that! Thanks everyone
Robert W.
Vehicle Make : Chevrolet
2 out of 5
1/23/2016
I have to come back the paint job looks horrible!
Michael J.
Vehicle Make : Toyota
5 out of 5
1/22/2016
I appreciate being informed, by text message, of updates on the work on my car.
Bruce G.
Vehicle Make : Audi
5 out of 5
1/16/2016
Cascades Auto Body is a top rate collision repair shop. Very expert in their trade and completely professional.
Sarah B.
Vehicle Make : Acura
5 out of 5
1/15/2016
Excellent service on all fronts!
Neffer A.
Vehicle Make : Toyota
5 out of 5
1/14/2016
Excellency in the work
Hubertus D.
Vehicle Make : Kia
3 out of 5
12/31/2015
We dropped off the car on December 21 at 7.30 am, since we were given an appointment then and were told that the parts are here. We were told that we would get a call or a mail from you, after someone would have looked at the car. After that we haven't heard anything back from you for a week, and when we called nobody was able to tell us anything. So, we finally stopped by on December 28 in the afternoon to find out what was going on. We were told that it would take probably until the end of next week, so we got a rental car that evening. On December 29 we suddenly received a mail that the car might be finished the same day, and today we received the call that it actually was. Everything looks good, but we would have really appreciated some information before.
Harry S.
Vehicle Make : Lexus
3 out of 5
12/23/2015
Well done across the board.

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