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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 492 reviews 78%
4 star 64 reviews 10%
3 star 41 reviews 6%
2 star 15 reviews 2%
1 star 20 reviews 3%
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(All Vehicle Makes)
John T.
Vehicle Make : Honda
5 out of 5
6/27/2024
We are very pleased with the repair work done. Thank you.
Andre G.
Vehicle Make : Range Rover
5 out of 5
6/21/2024
Great work, customer service and price.
Robert D.
Vehicle Make : Honda
5 out of 5
6/20/2024
We appreciated how quickly the repairs were done. Everything was explained well.
Ryan E.
Vehicle Make : Honda
5 out of 5
6/19/2024
The work was done quickly and my car looks great.
Sarabjit S.
Vehicle Make : Mercedes-Benz
2 out of 5
6/2/2024
Very poor service. Very disappointed by David. He is NOT professional at all. This will be our last association with Cascades. We were discussing about your service in a party of 200 people yesterday and few were like never go there.
Jack G.
Vehicle Make : Toyota
5 out of 5
6/2/2024
Great job
Mehan G.
Vehicle Make : Mercedes-Benz
4 out of 5
6/1/2024
I have dealt with you several times would have been pleased with every interaction. Thank you.
Sheryl Y.
Vehicle Make : Honda
4 out of 5
5/10/2024
The repair was done quite well. My only comment would be telling me 3-5 day repair when in fact it was a full week.
Caitlyn H.
Vehicle Make : Hyundai
3 out of 5
5/10/2024
I'd be nice to have the vehicle detailed or cleaned after the work is done. While happy with the repairs, the floor, doors and seats were dirty requiring me to clean.
Cindy S.
Vehicle Make : Nissan
5 out of 5
4/26/2024
David was great!
James H.
Vehicle Make : Lexus
5 out of 5
4/16/2024
Outstanding service
Leo C.
Vehicle Make : Honda
5 out of 5
4/8/2024
I was thrilled with the repair body work done by Cascades Auto Body. My 2015 car looks new.
John W.
Vehicle Make : Ford
5 out of 5
3/13/2024
I like the shop and working with your group of people.....
Aprille B.
Vehicle Make : Mazda
5 out of 5
3/8/2024
Great work and great service!
Alexandre C.
Vehicle Make : Ram
4 out of 5
3/4/2024
The service was excellent! The only things you could improve: ****. Reach out to customer with a status, it can be message, email, whatever. 2. Quality review more sharp to catch any missing.
Jacqueline P.
Vehicle Make : Mercedes-Benz
5 out of 5
2/26/2024
More than satisfied! Everything was first rate - work and customer service. Excellent communication with my technician.
Windle D.
Vehicle Make : Honda
4 out of 5
2/19/2024
I was impressed from beginning to end. Uploading images to the website was easy and intuitive. An estimate was provided rapidly. One week later, my car was in the shop. On the day that I dropped off my car, a shuttle was there to take me to my rental car. I received one update. Because my car was fixed in one week. I dropped off my rental at the shop and drove away in my car. The reason behind the detailed story is to illustrate all of the moving parts that Cascacades balanced with ease. Every customer touch point was courtesy, professional, and efficient. Bravo for a job well done!
Cheryl &.
Vehicle Make : Ford
4 out of 5
2/14/2024
This is the second time you’ve helped our little C-Max (for different injuries). From start to finish your staff make us feel comfortable and heard. We have noted the positive atmosphere in your office as well as the excellent repair work on our car. We highly value your company.
Stephen P.
Vehicle Make : Honda
5 out of 5
2/14/2024
Very nice job and Elijah kept us informed.
Amy H.
Vehicle Make : Honda
5 out of 5
2/7/2024
The whole process was seamless from the estimate appointment, drop off, rental car, and pick up. The quality of the work was excellent. I would highly recommend to others needing auto body repairs!

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