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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 492 reviews 78%
4 star 64 reviews 10%
3 star 41 reviews 6%
2 star 15 reviews 2%
1 star 20 reviews 3%
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(All Vehicle Makes)
Philip C.
Vehicle Make : Honda
3 out of 5
11/17/2017
Slight defect in the paint job. Planning to bring it in for touch up
Lawrence F.
Vehicle Make : Jeep
5 out of 5
11/14/2017
Quick, efficient and looks good as new.
Maria D.
Vehicle Make : Jeep
3 out of 5
11/3/2017
The paint job was ok, but the step pad of the rear bumper was not properly assembled.
Brillient Corporation.
Vehicle Make : Mercedes
1 out of 5
10/25/2017
A 2 week repair took 4+ weeks. Cost me double on car rental. some of this was not the Auto body fault (delivery of parts, outside vendor , power failure etc.) but timeliness is important. No company should take the customer for granted. Repair was done well and mechanic Chanel was very courteous.
John K.
Vehicle Make : Subaru
5 out of 5
10/14/2017
Car looked new. Even some small scratches away from the original damage site were addressed in the paint shop. Nice job.
John E.
Vehicle Make : Nissan
5 out of 5
10/14/2017
Job well done.
Ariane A.
Vehicle Make : Volkswagen
5 out of 5
10/13/2017
Thank you!
Elizabeth S.
Vehicle Make : Dodge
5 out of 5
10/8/2017
Friendly professional personnel, excellent communication, quick thorough repairs.
Daniel L.
Vehicle Make : Audi
5 out of 5
9/29/2017
Excellent work. In time and made process easy. Outstanding experience
Daniel C.
Vehicle Make : Honda
1 out of 5
9/23/2017
Running board should of been. Replaced before job complete spoke with Pete on Monday before I dropped off the. Truck customer shouldn't have to point it out to the manager
Diana A.
Vehicle Make : BMW
5 out of 5
9/22/2017
The service and time to get the job completed was fast.
Veronica L.
Vehicle Make : Chevrolet
5 out of 5
9/16/2017
Great experience!
Enitra C.
Vehicle Make : Chevrolet
5 out of 5
9/2/2017
Yes they fixed my car and got it back to showroom condition
John G.
Vehicle Make : Toyota
3 out of 5
8/31/2017
I am almost completely satisfied with Cascades. However, this morning I discovered that the ashtray was apparently caved in during the crash. It is stuck closed. I would sincerely appreciate Cascades addressing this matter soonest. Thanks!
Bruce Q.
Vehicle Make : Subaru
5 out of 5
8/26/2017
Great work as always!
Nuruddin P.
Vehicle Make : Lexus
5 out of 5
8/26/2017
great work as always. thanks again Nuru parkar
Joseph D.
Vehicle Make : Subaru
5 out of 5
8/24/2017
Fantastic service completed several days ahead of schedule. Would highly recommend.
Mary M.
Vehicle Make : Land Rover
3 out of 5
8/23/2017
Your shop is like a well-oiled machine. Every phase of my repair was handled smoothly and expertly. It was finished faster than promised, and an associate took the time to pull me aside as I was leaving to explain one additional item about my vehicle that wasn't even technically part of the repair. Above and beyond. I would recommend Cascades Auto Body to anyone.
Melissa M.
Vehicle Make : Hyundai
5 out of 5
8/21/2017
My CAR is great. I an very pleased with the excellent job you guys did. Keep up the good work.
Patricia B.
Vehicle Make : Mercedes
5 out of 5
8/16/2017
Heather was fantastic. Great customer service!

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