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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 492 reviews 78%
4 star 64 reviews 10%
3 star 41 reviews 6%
2 star 15 reviews 2%
1 star 20 reviews 3%
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(All Vehicle Makes)
Patricia L.
Vehicle Make : Mercedes-Benz
5 out of 5
8/14/2020
Competent,courteous, and timely.
John A.
Vehicle Make : Chevrolet
5 out of 5
8/11/2020
I was very happy with how great my car looked after the repair. As always, the staff was courteous, extremely helpful, and efficient. Thanks so much to the Cascades Auto Body team!
Sam B.
Vehicle Make : Honda
5 out of 5
8/11/2020
Thanks, Heather, for your excellent customer service!
Sam H.
Vehicle Make : Toyota
1 out of 5
8/6/2020
The car damage was not thoroughly inspected. There was a mechanical damage that resulted in oil leakage. As a result I am having hard time now proving it. I did ask the shop if they had lifted the car up to look at any other damage. They denied doing that. I addition to the scratches they left marking other damaging. I had to go back for that. I shall never come back again to that place.
David D.
Vehicle Make : Honda
5 out of 5
8/3/2020
Heater is very nice. Cascades delivered the car on time as we needed it to go to the beach. Well done. We've used them before, several years back, to the same satisfaction.
Lowell T.
Vehicle Make : Toyota
5 out of 5
7/24/2020
well done
Jacqueline L.
Vehicle Make : Mercedes-Benz
5 out of 5
7/21/2020
would use them again
Michele R.
Vehicle Make : Hyundai
5 out of 5
7/18/2020
Everyone is very professional and courteous, especially Heather! She followed up with me several times regarding the status of my car and made the whole process a little bit easier for me. Thank you Heather!
Samuel S.
Vehicle Make : Hyundai
5 out of 5
7/9/2020
If I ever need Auto Body repairs again, Cascades Auto Body is my first & only choice. They have a competent staff that does great work. Highly satisfied customer. Rating-*****
Gerald K.
Vehicle Make : Toyota
5 out of 5
7/4/2020
great
Susan H.
Vehicle Make : Hyundai
5 out of 5
7/1/2020
Bill was very helpful and went out of his way to make sure I got the best price and satisfaction.
Ashea R.
Vehicle Make : Ford
5 out of 5
6/19/2020
I appreciated the quick response and friendliness before I dropped off my car. I also appreciated all my Covid questions being addressed and answered to keep all of us safe. I was also personally escorted next door to the Enterprise rental car. Great service! The place is very convenient and hopefully I won’t have to pay the team a visit any time soon, but if I have to I am 100% confident them.
Marianne P.
Vehicle Make : Mazda
5 out of 5
6/18/2020
Very fast turnaround. You cannot tell there was ever an accident. Staff was great. Very friendly, kept me informed, concerned that I was very satisfied with the work and service.
Osama S.
Vehicle Make : Lexus
2 out of 5
6/13/2020
Because they don’t call me back Recording Tire sensor , They didn’t do full job.
Pete B.
Vehicle Make : Chevrolet
3 out of 5
6/13/2020
Installation of bed cover was perfect. No leaks, loose fittings or any other problems. Great job!
Heather C.
Vehicle Make : Honda
5 out of 5
6/6/2020
Very courteous and professional. Well done!
Jeffrey N.
Vehicle Make : Hyundai
5 out of 5
6/6/2020
Extremely easy process, outstanding customer service and loved that my car was cleaner when I picked it up than when I brought it in ????
John B.
Vehicle Make : Mazda
5 out of 5
5/22/2020
They were terrific! Delivered as expected and communicated every step of the way.
Hernesto C.
Vehicle Make : Hyundai
1 out of 5
5/21/2020
The only things that I have a concern with is that my left day time running light where the repairs were done does not turn on
Paula C.
Vehicle Make : Honda
5 out of 5
5/14/2020
Heather is AWESOME!!!

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