Jim Marsh Body Shop

Car was more broken when it came back. Plus nothing was fixed properly. You all should be put out of business for the garbage work you all do

Professionally repaired. Kept us informed of the status for each step during the repair.

I appreciated how you cleaned the inside and outside of my truck when you were finished. I was rear ended in Ca. about 3 yrs ago and the body shop left the trash from the parts (plastic wrapping, boxes) in the bed of my truck!

Paint looks like a kid did it but whatever I get that no one really gives a **** any more just PAY ME.

Araceli was very professional and informative during the whole process. She kept me updated on the progress, which was helpful in coordinating my schedule. My 4runner looks amazing, like it never got clipped. thank you Jim Marsh

All staff members treated my wife and I very courteously and it was evident they were all very knowledgable of their work assignments. Thanks for your courteous, professional service.

A job so well done l have to let others know about it you guys are friendly and efficient

Good customer service

As always Top Notch service..Ty

Thank you so much you did a great job.

Been having trouble with dash screen since the repair

Service was fast, knowledgeable and top notch work. Thank you!

Please tell you team thank you for their professionalism and attention to customer satisfaction. Thanks again for all that you guys have done.

Very customer friendly attitude regarding needs and concerns...

Great job...great service..

Everyone was super professional and extremely caring and nice

I've said it before and I will say it again ... Araceli is a GEM!! She is extremely communicative, pleasant and responsive. I could not have asked for a better customer service experience. If there is one negative ... it would have to be with the QA process. I understand that nothing is perfect but the name QA implies that a checklist was followed before my car was returned to me. Unfortunately, my windshield wipers were not operational on the day I picked up my car. Araceli got a tech to fix, what turned out to be loose screws, but I didn't appreciate his response that "no one had touched" and therefore didn't know why they would be loose. Also, a day or so later, I learned that the fender emblems were stowed in my compartment and not placed back on the vehicle. Lastly, my AC was not working properly (it had not been charged??) when I picked it up but I didn't learn of it until days later when I tried to use it. All were minor inconveniences and were handled as soon as I spoke with Araceli, but again, I believe they should have been caught in the QA process.

Staff was super nice! When I got my car back it was perfect. They did an outstanding job! And they were very fast.

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The car still makes a rattling noise when I am driving on the freeway. The noise was non existent prior to the accident.