SILVANA F.
Vehicle Make : Toyota
Everyone in your facility is very nice and accommodating. I took my last car here years ago and willbonly take it here for any other vehicle. I will recommend to others. Thanks to Israel for all his contacting me about my car... great personable guy!!
JENNIFER B.
Vehicle Make : TOYOTA
Everyone was extremely polite and helpful! They kept us in the loop at all times and fixed our car beautifully!
LORETTI V.
Vehicle Make : NISSAN
All communication with each person was professional and courteous. They were so pleasant to deal with. The job was under the estimate quoted and the job was completed prior to the anticipated time. My car looked so beautiful when it was returned to me. The fact that the car rental agency worked in conjunction with 1st Certified made the process less stressful, such a relief and so appreciated. Thank you for such a pleasant experience from an unfortunate incident!
ADELINA L.
Vehicle Make : TOYOTA
My car look incredible after this repair. Thank you Mark for your attention to detail
Rebecca M.
Vehicle Make : CHEVROLET
Jerry kept me informed throughout the repair process . My car was completed a day before it was promised and lookes fantastic. Laura the manager was amazing as well. I would definitely recommend this shop to my family and friends . Thank you all.
Brittany K.
Vehicle Make : NISSAN
great job!
Vincent B.
Vehicle Make : SUBARU
Jeanine and Jerry were pleasant individuals that were helpful, courteous and professional. They are an asset to the company.
MARITZA P.
Vehicle Make : TOYOTA
I think they did an outstanding job. Customer service was fantastic. I will definitely recommend them to all of our insureds.
JULIANA Q.
Vehicle Make : Nissan
ISreal WAS VERY SUFFICENT AND ALWAYS KEEP Me up to date which I appreciated his time . He’s GREST THANK U
DWAYNE C.
Vehicle Make : Mercedes Benz
Israel, Jerry, and Jeannine are top notch!! They were very professional and stay in constant communication with me and my adjuster making my whole experience painless. I thank you for such great service and I will totally recommend their services to anyone who needs it!
LINDA M.
Vehicle Make : LEXUS
I was so pleased with the whole process! Wonderful team of people!
WILLIAM C.
Vehicle Make : HYUNDAI
We were very well satisfied with customer service and work done from your business. Thank you
COLIN S.
Vehicle Make : Nissan
You have a very professional and courteous staff at the Highland location. Keeping me well informed with my repair and quickly having my vehicle done in a timely manner.
TANAJA R.
Vehicle Make : Toyota
Israel the entire staff made this horrible experience better to deal with
Rodney R.
Vehicle Make : FORD
Did get everything fix even on returning the car. Also asked that the survey be emailed and that did not happen.
Palash H.
Vehicle Make : Toyota
They did not paint my car very well, changed one headlight other one look weird, they could fight with my insurance to replace my other headlight, while I was driving my car right after pick up from the repair shop it stop middle of the street then I have to come back again. Totally unsatisfied
Ruby L.
Vehicle Make : Toyota
I appreciate all the updates I received throughout the whole process.
Jessica Z.
Vehicle Make : Nissan
Done in a timely manner .
Denise P.
Vehicle Make : Subaru
I appreciate that the person who assisted me went out of his way to make sure that my Subaru last minute issues were attended to with care and with haste! Thanks for exceptional customer service!:)
Michael C.
Vehicle Make : Hyundai
The whole experience was great and the team was beyond helpful!
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