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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 126 reviews 79%
4 star 27 reviews 17%
3 star 2 reviews 1%
2 star 3 reviews 2%
1 star 1 reviews 1%
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(All Vehicle Makes)
Barbara W.
Vehicle Make : Cadillac
4 out of 5
2/2/2017
My car was ready within the time frame quoted. Mr Leong sent me timely updates and my car actually looked better than it did before the accident
Katherine C.
Vehicle Make : Volvo
5 out of 5
1/25/2017
Leonard was extremely efficient and provided excellent communication about what to expect in the process.
Katherine G.
Vehicle Make : Mini Cooper
5 out of 5
1/21/2017
Car looks great, and you made it super easy. Thank you!
Glenn L.
Vehicle Make : Toyota
5 out of 5
12/2/2016
They did an excellent job. The car looked brand new! I also liked how they kept us informed as to the status of the job. I would use them again!
Lisa M.
Vehicle Make : Toyota
5 out of 5
11/17/2016
The work was done faster than estimated.
Elizabeth L.
Vehicle Make : Mercedes
5 out of 5
11/5/2016
Leonard was the best. I was extremely satisfied with the service and will definitely come back and refer all my friends. The process was super seamless and easy and Leonard was very helpful through every step.
Robert C.
Vehicle Make : Audi
5 out of 5
9/23/2016
A superlative experience as always!!
Brett O.
Vehicle Make : Audi
5 out of 5
9/10/2016
I am so impressed by the professionalism and exceptional customer service provided by Botta's. I could not ask for a better experience in having my car repaired. Thank you very much.
Brian F.
Vehicle Make : Jeep
5 out of 5
9/2/2016
Great customer service! Thanks!
David R.
Vehicle Make : Audi
5 out of 5
8/27/2016
Very courteous service, processing the claim was very fast Loved the updates about the progress of the repairs. Job well done!
Erin D.
Vehicle Make : Toyota
5 out of 5
8/17/2016
Working with Leonard was great. It was such an easy process and he went above and beyond.
Maria S.
Vehicle Make : Volkswagen
5 out of 5
6/24/2016
Excellent customer service
Rachel P.
Vehicle Make : Honda
5 out of 5
5/29/2016
The frequent updates in the status of our car repairs were greatly appreciated! The staff is friendly and professional. And our car looks good as new. Thank you.
James D.
Vehicle Make : Audi
5 out of 5
5/28/2016
Pleasant to do business with...good communication...convenient for us All good
Barbara B.
Vehicle Make : Nissan
2 out of 5
4/30/2016
No time for contact-sorry-my only complaint is that I didn't get a chance to review The repair when I picked up the car-the repair is probably fine but would have appreciated an overview /inspection -the usaa rep told me to make sure I did that but it wasn't offered and I didn't insist as I felt Leonard was waiting to go home
Teresa T.
Vehicle Make : Mazda
5 out of 5
4/23/2016
Friendly professional timely excellent work done. Thank you very much!
Peter M.
Vehicle Make : Lexus
5 out of 5
3/4/2016
Car was good as new - pleasant professional service
James S.
Vehicle Make : Audi
5 out of 5
2/13/2016
Thank you for the great service.
Karie C.
Vehicle Make : Mercedes
5 out of 5
1/23/2016
This is my 3rd or 4th repair with Botta's. Leonard has such a pleasant and responsive demeanor. I plan to always use your shop even though I no longer live in the city. It's worth the drive from Hillsborough for such excellent customer service. Thanks for being awesome! Seriously, your level of quality service seems more difficult to find in this day and age. I have referred my husband to the shop as well. I'm very happy with the work and service and my expectations are high. Thank you!
Tara B.
Vehicle Make : Ford
5 out of 5
1/22/2016
I appreciated Leonard keeping me updated on the progress with my car. The car was ready when he said it would be. He was very polite and responded to email in a timely manner. I would definitely recommend Botta's Auto Body.

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