Fuller Automotive Service, Inc.

I was happy with how quick it was fixed and how I was updated by email how the repairs were going up to when it was finally complete. Thank you guys so much.

Easy process, everything went as explained, happy with results & service!

Everyone I came in contact with at Fuller helped me understand I was going to be taken care of. That helped me immediately with the stress I had because of the accident. I am so grateful the Ins recommended you!! You guys are so friendly. You guys are Awesome!!! Thank You, Thank You, Thank You!! Sincerely, Rossana

Great quality work as always. Thanks again for an excellent job. I continue to remain a satisfied repeat customer

They are very friendly and knowledgeable with the insurance claims. The work looks great, and they made sure everything was put back together properly.

Looks great but cup holder wasn’t cleaned

Great experience. Everyone was very nice and kept me updated every step of the way

they made getting my truck fixed easy

Everyone was Helpful Informative and Smiled !

As always great service and great workmanship

The whole experience has been a joke. Here is a sampling of what has gone wrong so far (it’s still not fixed). The damage to the car was caused by a wheel that was in the road that I couldn’t avoid. The accident caused damage to the bumper, the underside of the car and a panel located below the drivers side door, as well as potentially knocking the wheels out of alignment. - My wife bought the car in for an estimate since I was at work. I wanted to know how much it would be so I could decide whether to file an insurance claim or pay myself. She was told it would be more than $2,000 and that he would email me an estimate later that day. I still didn’t get an estimate by the next day so I called and left a message asking for the estimate. He never called back so I stopped in at Fuller’s to see him. He said he was working on the estimate and would get it to me the next day. I never did receive it. He also booked my repair for January 14. Based on the verbal $2,000 quote, I filed an insurance claim. - I bring the car in on the 14th. I review the damage with him and ask him how long it will take. He says it should be ready on Thursday (the 17th). On Wednesday I get a text message telling me it won’t be ready until the 23rd! - The text message also had a link to an estimate (not a detailed one). The estimate was only for $****,100- not the $2,000+ that he told my wife. If I knew it was $****,100 I might not have filed a claim. - Got a message today that the car was ready so I go to pick it up. I review the repairs with your rep. I asked him if they did an alignment (prior to the accident I had just bough 4 new tires and had a full alignment and I was told a new alignment would be done in case the accident had thrown the car out of alignment). He checked and found the alignment wasn’t done. While he was checking, I looked over the car and found that some of the work - the damaged panel below the driver's side door was not done even though that had been reviewed when I dropped the car off. The rep promised to get it fixed - I’m expecting him to get back to me with a date to bring the car back to replace the panel and do the alignment. This is of course an inconvenience to have to bring the car back again for you to do the work you should have done in the first place, especially since you had the car for 5 days longer than was estimated. The whole experience has been poor from day one and it’s still not finished yet. I can’t see why I would ever get work done at your business again.

I really appreciated that someone went over everything that was done to my car and gave me a write up of the costs. I also really loved that my car was nice and clean inside and out, often times when it goes into the shop it comes out dirty, but not here!

You guys were awesome! A 5 day turn around from appraisal to the keys back in my hand. I got an update on my car every day and it was sparkling clean when I picked it up! Thank you!

This experience was the best outcome to a bad situation. Fuller's made my repairs quickly and kept me up to date daily on the progress of the repairs. The rental company bring right there also was a convenience that made life easier Highly recommend Fuller's

Great service and faster than estimated delivery. Loved being updated regularly through text messages. Would happily recommend Fuller Auto Body to others. Thanks for giving us a great experience!

Everyone at Fuller was courteous and professional. I will definitely recommend Fuller to anyone I know in the future.

Fuller was very professional. I had daily updates on the progress of the car while they were fixing it. I’m beyond satisfied with their service, from the moment I dropped off my car to the moment I picked it up. Thank you!!!

My car was repaired in a timely fashion. Fuller employees answered any and all questions I had. Special thank you to Jordan and Michael Ambrosino, I showed up to the wrong building after hours and was still assisted with a smile. I loved getting text updates as to the progress on my car. I was very appreciative of Fullers!

My car looks great after the repairs. Couldn’t have asked for a better job. The updates via text were very helpful, kept me up to date on the repair status. Great customer service. Thank you!

Service was professional