Family Motors Auto Body & Paint

This was the 2nd. Time using Family motors auto body and they are very attentive to ones needs with information on job being done ..and hospitality in the Fourier with coffee cookies crackers candy. Very Nice. Motors

Thanks

Pre and post customer cares were impressed by phone calls and follow up texting. Thank you for fine job too.

Thanks for everything:)

Outstanding customer service!

Good job fixed everything best company highly recommended.

Thank you very much wonderful job and I have no complaints I appreciate your hospitality

Great job. Love the text updates!

Repeat customer, they do very nice work here...very professional. Staff is friendly and a nice top of the line facilty.

My driver side door came back broken and nothing is blended.

They did a great job and in just one week.

Job well done

The experience was great and my car was ready one day prior to the expected finished date.

Car was done quickly. Looks brand new. Thank you.

Excellent work on my vehicle. But communication skills with staffs are terrible!

Work was done right and on time. Was kept informed of progress. Totally satisfied.

Excellent service!

Girl in reception is awesome. She was courteous and very helpful.

Everyone was great, they were very friendly and helpful. It's nice to go to a place and get greeted by everyone with a smile and make you feel comfortable. Thank you

I thought you did a great job, start until almost the very end. Only problem was with the pickup. Girl at front desk did fine, then she told me someone would get my car. I walked outside, and there's my car just a few feet away inside the (open) fence. The guy who's supposed to "get my car", doesn't want me to just get it myself. So he says he'll get it. Then he disappears and leaves me waiting for 5 minutes. Way too long, and there was nothing that needed to be done. So I use the time to look over the car. Nice job! Then I notice the tires look low, so I ask D??? if anyone had checked them. In the meantime he drives the car all of the 20 feet needed to pass the fence, and stops in the middle of your driveway. I see there is another car wanting to get out, but D??? has parked where he's He heads off with my keys. So I ask for the key and he drops it. Fortunately it didn't break, but this guy needs to not interact with customers. After that he mumbles something about going off to find Enrique to ask about the tires. He's gone another 5 minutes before I just gave up and drove off. Very frustrating end to what should have been a great experience (except for why my car was there).