Service King Milpitas

Got excellent support

Great service!!

Good job Hector

Dean is super rude and comes off uncaring. The bodywork was fine and looks decent. But ny rear view camera was scratched during the accident and I pointed it out to dean and he said it was impossible. Even though behing the license it was dented in. Also my camera no longer had the guides to help me park.

This was my first car accident and ServiceKing did an amazing job with the process and results.

I was very satisfied with my agents he kept me well informed daily basis and letting me know how my car was being handled I rate you at 10

Great customer service and very responsive.

Overall I am satisfied. However, they were unable to fix the scrapes in my mirror.

Timely update and delivery

From the beginning, I made it perfectly clear that I wasn't in a rush to receive my car because I wanted the body shop to take their time and do a good job but mostly I didn't want to be inconvenienced by having to return for overlooked repairs that might have been done correctly, if the body shop employees weren't rushed. I understand about parts being on backorder, but to return a customer's car without first being inspected for the repairs that were done, is poor customer service. When I picked up my car, I noticed the needed corrections immediately. By that afternoon, I noticed how there were a couple of more things that needed to be corrected. The items in need of correction seem minor but they need to be done the right way and replaced back to original state. Maybe better training on quality control and inspection is due. I was greeted well, given common courtesy calls and texts regarding the status of my car throughout the repair process and everyone I spoke to about the needed corrections was very apologetic.

Great service and clear explanation

Very thorough, responsive, and courteous service.

I appreciate for the service to my car, thanks ????

It's a good service and I like Sammy he is good and I will recommend my friend when they need

Very nice work on my car...

Awesome

I am very much satisfied on the work you did to my car. What a great service. I really want to thank Sammy for taking care of the job. He did an awesome job taking care of all the details. Sincerely, Reu

It was great works and satisfied me.

Easiest service company I worked with... everything went smoothly from the drop off to the rental car and pickup.. completely satisfied.

I’m glad they keep me posted they text almost everyday. Got the car back earlier than expected. Wonderful customer service. Quality work on my car. Superb!