Angelica R.
Vehicle Make : Mazda
The service was amazing. We liked that linda let us know how everything was going. This was the second time we used your shop. Thank you.
Sergio H.
Vehicle Make : Hyundai
GREAT CUSTOMER SERVICE AND GREAT JOB ON THE CAR AS WELL.. JOSE CASTILLO KEPT US UP TO DATE ON EVERYTHING.
Ana E.
Vehicle Make : Toyota
When I received the car it had some white marks on the part they changed and I was told that they would go away when time passes by. I washed the car and the white marks are still there.
Jose H.
Vehicle Make : GMC
Jose Castillo was excellent in costumer service; everything that he explained to me was well understandable and I'm 100 % that I will work again with him in the future !!!!!!keep doing an excellent job!!!!!
Paul N.
Vehicle Make : Honda
Very courteous and friendly staff. Quick repairs on the minor bumper & fender damage area.
Shame that business is closed on weekends as makes coordination a little harder during the work weekday.
Also why is this automated text for the survey going out at 7am...on a Saturday no less =(
Gloria D.
Vehicle Make : Mercedes
Aimmee was super and went above and beyond for me. Of corse in was my second visit in 2 years!
Davin W.
Vehicle Make : Mazda
Linda Estrada was able to get my vehicle processed and repaired very efficiently. She answered my numerous questions and met my last minute timelines during initial check in and check out without missing a beat. It was a pleasure working with her and sharing a few laughs throughout the entire process. Thank you!
Yu Ting.
Vehicle Make : BMW
Very tinely and excellent service team.
Jo Ann.
Vehicle Make : Toyota
very satisfied
Nosker.yuki Nosker,zachary.
Vehicle Make : Acura
Repair took almost twice as long as quoted.
Ai T.
Vehicle Make : Toyota
Great service, make easy for client and save a lot of time for me
David V.
Vehicle Make : Mercedes
Mr Jose did an amazing job with my Mercedes Benz..every word he said was 100% accurate!! This man does not sell dreams! He did exactly what he said he was going to do and i thank you mr jose!! God bless you sir.
- David.V
Loretta P..
Vehicle Make : BMW
Staff are very courteous and accommodating, very knowledgeable and experts in their respective fields. They are quick to respond and to update of the status. I will recommend your office to my friends and family. Good job
Divya K.
Vehicle Make : Hyundai
The repairs were satisfying but I found a note in my car stating some insulting things. It said the following: "**** you, don't ever bring your car again, you stupid moron. Saying this for your own good." I found this very disturbing and I am very disappointed with that statement.
Merino.hilda Merino,fernando.
Vehicle Make : Honda
I had a smug on the door that was replaced and a bottom rail underneath the door that needed to be realigned after the vehicle was done, and they took care of it while I waited.
The staff was professional and courteous.
Thanks,
FM
Kathleen C.
Vehicle Make : Tesla
Love the service. My car looks brand new. My only feedback is that the car wash was poorly done - tires still dirty and bugs still on the hood. And lastly, my carpet also was dirty. Maybe the paper to cover the carpet needs to be used in the future to prevent muddy/dirty carpets. Otherwise I'm happy with body work.
Antoinette A.
Vehicle Make : Mercedes
Excellent service!
Debra G.
Vehicle Make : Ford
I appreciated the frequent updates!
Kimberly Y.
Vehicle Make : Toyota
i brought my truck in for a tailgate repair on Tuesday and the job was completed by Thursday. The quality of the work is remarkable. My advisor Jose was professional and efficient. He even stayed late to close my work order and make sure I was satisfied with the work. This is my second experience and I continue to recommend Pan American in the highest regard. Thank you.
William M.
Vehicle Make : Kia
Everyone involved in the process of repairing my Kia was awesome! Very professional, courteous and helpful. My contact was Kinda Estrada. She went above & beyond to make sure my Kia was done when she said it would be. She us a very professional & friendly representative of your company. She deserves a promotion & raise. If I ever find myself in this position again. I will definitely bring my vehicle to Pan American.thank you to all of you for your dedication and hard work
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