Safford Collision of Springfield Collision Center

It took 30 days to repair the car. Waiting on parts delivery was the problem. One part (a wire harness was received broken - twice!) The car repair is still not complete - now waiting on arrival of two metal strips

I recently brought in my white Elantra that needed a new rear bumper because someone came into my lane and swiped me while driving on the highway. I did a lot of research to find the best place to get my car fixed up, which resulted in choosing Safford Hyundai Collision Center. When I'd stopped by to drop my car off I found that I was leaving my cherished car in good hands since the staff were polite, helpful, and warm! When I'd picked my car up after the repairs, I inspected it and was relieved that it was good as new (pre-collision) because the work was of such high caliber and I couldn't possibly be happier with the overall experience! Well, the bad luck would be getting into another fender bender again in the future but the good luck would be that Safford Hyundai is a 10 minute drive so I'd be back there knowing I'd be taken care of (this is the DC metro area where a lot of accidents happen after all).

Great job! High quality work delivered on time!

Could not be more pleased. A very responsive staff and state of the art repair facility. My 2016 Lexus is as good as new.

Total experience was excellent. I commend all who helped us. Everybody who we encountered were helpful and totally committed to making our experience as painless as possible. Total satisfaction. Thanks to all.

I received great service from Marcus Jones. My car looks brand new!! If and when I need collision repair service, I will choose Safford Collision again.

The repairs were done fast and very well done. Thank you.

Wonderful folks. Kept me informed all the way through the process. No surprises.

team in collision repair was fantastic! They went way beyond the extra mile to get my car back to me in time to use my own car for a scheduled medical driver's test! They did an absolutely outstanding job on fixing the damage and I would recommend them to my friends with the highest praise!

Safford staff has exceeded all previous experiences of excellence!!! Staff is superbly courteous and knowledgeable paired with surprising speed of mission execution! My Jeep was repaired within 2 days and returned clean and detailed!!! I am Significantly impressed and will recommend your services freely!!!

Outstanding customer service and expert repair.

Appreciated the daily updates, fast service, and friendly team!

Beatrice was outstanding on providing updates and answering questions about my vehicle.

Beatric was very pleasant

Thanks to you and all the staff for the outstanding work and service.

I loved the daily updates and seamless expedient service.

I had the opportunity to work with Brent at Safford Collision and my experience was nothing short of excellence. He was professional and efficient when handling all details and I appreciated the daily communication and updates. I would highly recommend Safford Collision to anyone

Heartfelt thanks for the wonderful care and attention given not only to our car but to us as well. The body work is perfection. And the hand holding was very reassuring. We experienced the care that a good friend would give. Thank you again, Michele and David Lane

Great job! great communication, love the staff thank you Safford

Amazing care to detail and customer service ! My job is one that it is difficult to take calls during the day and Safford was amazing at communicating via email to allowing to be updated on my cars repairs daily but not have to field calls . I am so very impressed on every level with Safford dedication to customer service and care ! Thank you so very much