M & S Collision - Santa Clara

Great service. Excellent work! Thanks!

before any things i want to thanks Mr Todd Jackson he have a very wonderful customer service Welcomes you with all the spaciousness and accomplishments required of him smoothly I would like to thank again for his wonderful handling style and quality of work thanks to M&S Collision for professional work

Very good service

Haven't picked up car yet. Don't know whether I'm satisfied or not. Ask me again after I've picked it up.

I had to take it back as soon as I got home and noticed that someone scratched my back door when installing the bumper. Tony tried fixing it on the spot, but unfortunately it looked bad. Shawn has offered to paint it in 2 weeks once the **** is back from vacation. I am usually very happy with the work done on my car. Evidently, there must be some new people working there because even the way they washed my car was not up to the excellent level of detail that I have encountered in the past. Something unexpected was also found, the interior of my car had some dirt inside that was not there when I left the car. I was surprised to see that since they should not have been inside the back of my car. The dirt was on the back of the two back seats facing the trunk of the car. Luckily, it was easily wiped off. Shawn saw me do this. I'm hoping that when they fix the scratches the car will be back to normal. Unfortunately, after painting it the car loses more spots of the original paint. I know this is not the normal way M&S does business because I have always been beyond happy with the work done on my car(s).

Satisfied about your work and it was fast

Thanks!

Great speed to get the car fixed. It was great to receive email notifications stating the status and target date to complete and pickup the car. Very clear expectations of the work and next steps from Jonathan. Overall, very happy with the experience with M & S Collision.

Repair is excellent, looks like nothing ever happened. Everything was on time with the initial estimate. No complaints!

Would like to thank Sean the service manager who handled and helped us through this process of getting our car repaired seamlessly. The customer service he provided to us was outstanding! Kudos to the whole M&S team for doing a great job repairing our car in the estimated time. Keep up the great work!

Everyone was very nice and took time to explain everything

Professional and friendly service! Completed the job beyond a timely manner. Mr. Todd Jackson, thank you for your cooperation and an amazing job.

On time and on budget as promised. Thank you.

Todd was the best he took care of my car and got it back to me in minimal time so it was no stress especially during the holiday season, thanks M&S

Great work and great customer service. Always kept us informed and had the vehicle ready when promised.

Excellent work ! You get 5 stars.

I had a very stressful car accident happen during an already stressful time. Todd went above and beyond to help me out and minimize my personal loss. Thank you!

Very pleased with the customer service, work, and communication!! I Will definitely coming back for anything in the future as well as making recommendations to anyone in need. Thank you Sean and team!

The repair is nice. And also thanks Todd for waiting for me even if I was late for my car fetching.

Excellent service! Get job done in 4 days which is 2 days earlier than promised. Really impressive and super satisfied.