Sheila K.
Vehicle Make : Toyota
Kept me up to date and very informed good job ????
Gina N.
Vehicle Make : Ford
Paint don't match missing sun visor mirror. They said it wasn't there but it was. Just not happy at all
Chad B.
Vehicle Make : GMC
Time just seemed to drag on with only a few hrs on the supplement to show for it. Enough that my insurance company cut the rental, leaving me with a bill I'm trying to resolve.
Helen C.
Vehicle Make : Honda
Good job and very friendly
Ellen P.
Vehicle Make : Nissan
Looks perfect
Philip M.
Vehicle Make : Toyota
Not only are we pleased with the repairs made to the car we appreciate the office personnel as well.
Bonnie F.
Vehicle Make : Mazda
The time extensions on my car repair after already waiting a long time to get my vehicle was very stressful!! This was our only vehicle.
Ashley G.
Vehicle Make : Lincoln
There were three dents in my hood. The big dent was repaired. The medium sized dent is still semi-visible. The small dent was not touched. I will be back tomorrow for you to fix it. Also, upon pick-up, the scratches on my fender were not touched although it was stated in the work done. I had to wait for that to be buffed out. Please contact me ASAP.
Jeffrey B.
Vehicle Make : Honda
Maze kept me informed daily about the progress of my vehicle. They did the repairs as described and even had it completed early. I would recommend them to anyone and will do business with them again if needed.
Nancy A.
Vehicle Make : Ford
We appreciate the text updates. Excellent service personnel. Great job on the truck!
Jeffrey N.
Vehicle Make : Ford
Very informative on where your vehicle is in the repair process.
Emily H.
Vehicle Make : Honda
Everything went very smoothly and my repair was completed right on schedule!
Jerry R.
Vehicle Make : Hyundai
Missed completion date. I prepaid 500 deductible so that I could pick up after hours. I was on day off at completion. Short notice made it difficult to pick up vehicle. That was my problem living 25 miles away from shop. Missed delivery just made a last minute scramble for logistics to retrieve vehicle.
GOOD NEWS
So far I am very pleased with all work performed at Maze Auto Repair
I have not gone through repaired damage and had the peace of mind guarantee issued at completion.
That gave me assurance of quality of work done at Maze Auto
I liked texts updating progress of repair
Great for both parties
Overall I rated Maze a 10
I rated 9 on missed delivery date
Should need arise I will definitely use Maze as a preferred repair for Farmers Ins.
Regards
Jerry R
Tom T.
Vehicle Make : Chevrolet
I was told 10 day service on my car, it took 24 days. I made my decision to use Maze because of their estimated time off service. I feel like I was duped into your service by false promises. When I called about delays (your automated text alerts are a joke), I received no return calls, no apologizes or no offers to compensate me for the extra rental car cost. I would not use your service again and will discourage others from doing so.
Brian S.
Vehicle Make : Chrysler
Customer service - A
The text updates were a very nice touch. The repair itself took one day longer than expected and it made absolutely no difference to me because I recognized the high level of service and attentiveness. Thank you! I will be sure to recommend Maze when I have the opportunity in the future.
David Y.
Vehicle Make : Chevrolet
Very professional and personable
Stephen P.
Vehicle Make : Chevrolet
Fender that was painted has scratches on it.Couldn't see when picked up it was cloudy out.On Saturday when sun came out I seen them.
Eileen B.
Vehicle Make : Toyota
The car looks great and the staff was excellent. Completely satisfied with the experience.
Jeffery A.
Vehicle Make : Nissan
My car wasn't properly repainted, my bent wheel wasn't replaced, the holes made in the brand new bumper are too far apart so I can't attach my front license plate. The car wasn't realigned, it pulls hard to the right when my wheel is straight.
Diana B.
Vehicle Make : Lincoln
Great job and nlce people
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