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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 317 reviews 92%
4 star 13 reviews 4%
3 star 4 reviews 1%
2 star 3 reviews 1%
1 star 8 reviews 2%
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(All Vehicle Makes)
Adrian B.
Vehicle Make : Chevrolet
5 out of 5
12/1/2017
Great Service ! Car returned early clean and fixed !
Sharon T.
Vehicle Make : Honda
5 out of 5
11/18/2017
Really appreciated the way they kept me updated on progress. Also thanks for nice clean car at pick up.
Alex P.
Vehicle Make : Honda
5 out of 5
11/14/2017
Great. Service
Stephanie T.
Vehicle Make : Honda
5 out of 5
11/14/2017
Everyone was friendly and the work done on my vehicle was very good. Thank you.
Sara H.
Vehicle Make : Dodge
5 out of 5
11/11/2017
I am extremely pleased with the service and the quality of work that Auto Craft provided. The staff is incredibly friendly and skilled. My car looks great and was completed a week early! This is the second time I have used this shop and y’all will continue to receive my business. Thank you again!
Dana W.
Vehicle Make : Dodge
5 out of 5
11/9/2017
Great work and I really liked the communication. I was updated on the process and felt in the loop without having to call and ask. Very pleased!!
Kim E.
Vehicle Make : Toyota
5 out of 5
11/4/2017
Nice customer service - Jason was very efficient and professinl. Work looks good so far.
Robin C.
Vehicle Make : Mercedes
5 out of 5
10/28/2017
Thanks for the updates, and everyone was very professional , would recommend you highly and if need work again would definitely use you again .
Kathy F.
Vehicle Make : Buick
5 out of 5
10/28/2017
We are very pleased so far with the work and personal attn. we received
Richard M.
Vehicle Make : Nissan
5 out of 5
10/10/2017
Fantastic customer service and great work in a very timely manner.
Ann D.
Vehicle Make : Dodge
5 out of 5
10/10/2017
Very professional! Worked with my schedule and my insurance co.
Brandon H.
Vehicle Make : Chevrolet
5 out of 5
10/6/2017
Fantastic from start to finish! Wouldn't recommend anyone else!
James G.
Vehicle Make : Kia
5 out of 5
10/4/2017
Very happy with all the professionalism of Auto Craft Collison Center.
Mark S.
Vehicle Make : GMC
5 out of 5
9/30/2017
David handled my vehicle repairs and everyone at Auto Craft was courteous, friendly and professional. I received very timely updates on the repairs and the vehicle was ready when promised and looks factory New! Thanks!
Joseph P.
Vehicle Make : Saab
5 out of 5
9/21/2017
Staff was very friendly. Robert took care of everything. Will use them again if need be.
Ronnie T.
Vehicle Make : Ford
5 out of 5
9/16/2017
Timely and professional service
Jodell K.
Vehicle Make : Chevrolet
5 out of 5
9/14/2017
Great job on my car - thanks! Only glitch was a text saying the car was ready yesterday, but when I returned the rental car to Enterprise, they called and it was not ready. I needed to wait another day. This caused me to miss work for an hour unnecessarily. The texting was impressive and appreciated; however, a phone call with correct, updated information may have avoided the miscommunication.
Erica R.
Vehicle Make : Honda
5 out of 5
9/14/2017
The entire process was simple and quick. I got my car back 2 days earlier than expected! Will use again if needed.
**** H.
Vehicle Make : Hyundai
5 out of 5
9/14/2017
Many thanks to Robert Poole for a job well done. It was a pleasure doing business with Auto Craft Collision Center of Gulf Shores. Tommy Honeycutt
Shirley H.
Vehicle Make : Nissan
5 out of 5
9/7/2017
Work was expected... the communication throughout The process was excellent. Very appreciated! Will definitely recommend you guys!

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