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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 317 reviews 92%
4 star 13 reviews 4%
3 star 4 reviews 1%
2 star 3 reviews 1%
1 star 8 reviews 2%
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(All Vehicle Makes)
Jason L.
Vehicle Make : Hyundai
5 out of 5
2/14/2018
All the staff were great. I worked with Dave who always kept me in the know. I greatly appreciate his patience with me. I had to reschedule numerous times and he was always willing to help me reschedule. He helped me through the entire process and contacted my insurance company on my behalf. The young lady at the front desk was very friendly and checked on my rental car for me. I am very pleased with Auto Craft and will be using them again if I need the services. Will recommend to friends.
Edward W.
Vehicle Make : Toyota
5 out of 5
2/9/2018
We were both impressed with the curtious and professional service we received from your staff. From Stacey at the front desk to Jason who did the estimate, they both answered our questions with consice and accurate answers. The entire process was painless and worry free. Our vehicle looks great and the lifetime warranty gives us piece of mind if anything would come up in the future. Thanks again from a couple of Wisconsin Snow Birds. Job Well Done.
Johnathan R.
Vehicle Make : Jeep
5 out of 5
2/9/2018
They did good work and in a timely fashion.
Carlos C.
Vehicle Make : Kia
5 out of 5
2/7/2018
Thank you very much.
Steve H.
Vehicle Make : Jaguar
5 out of 5
2/6/2018
The entire team was very helpful. Jason gave me good advice.
John E.
Vehicle Make : Chevrolet
5 out of 5
2/3/2018
Team was very helpful and made for an easy process.
David H.
Vehicle Make : Chevrolet
5 out of 5
2/2/2018
Repair and paint on top of truck blended in beautifully! I also Appreciated the updated texted msgs on the repair and when the repair would be completed- very professional
Wayne J.
Vehicle Make : Ford
5 out of 5
2/2/2018
The car looks excellent. We are very happy with the results of the work performed.
Amber L.
Vehicle Make : Mazda
5 out of 5
2/1/2018
Great job
Jay S.
Vehicle Make : Honda
5 out of 5
1/31/2018
I will use your services in the future if needed and would recommend you to my friends and neighbors. Thank you
Charles R.
Vehicle Make : Chevrolet
5 out of 5
1/27/2018
Jason and Stacey and the whole crew at Autocraft were awesome. I hope I don’t have to but if I ever need auto body repair down here in Gulf Shores area again I would definitely go to them
Charlene G.
Vehicle Make : Honda
5 out of 5
1/25/2018
Excellent customer service!!
Joshua M.
Vehicle Make : Volkswagen
5 out of 5
1/13/2018
Auto Craft were professional, prepared and finished my car ahead of schedule. I was very satisfied with their performance
Linda P.
Vehicle Make : Mercury
5 out of 5
1/12/2018
I was so pleased with your staff, they answered all my questions and kept me informed all along the way. I really felt that they would do a good job and deserved my business, even before I got the insurance estimate.
Sheri A.
Vehicle Make : Lexus
5 out of 5
1/12/2018
Professional,On-time, above anything I would have expected. Totally satisfied and plan to share this experience with friends and family. Thank you, Sheri A
Mike P.
Vehicle Make : Chevrolet
5 out of 5
12/27/2017
Thank you much for an outstanding job. For any other collision, or paint and body work, I will be sending my business to you. Again thanks
Rafael N.
Vehicle Make : Volkswagen
5 out of 5
12/23/2017
Great service. Would do business again.
Frank M.
Vehicle Make : Ford
5 out of 5
12/22/2017
Very helpful during the whole process, and ahead of schedule.
Christy D.
Vehicle Make : Chevrolet
5 out of 5
12/8/2017
Definitely satisfied! Jason was very nice and professional. I enjoyed working with him
Cari B.
Vehicle Make : Nissan
5 out of 5
12/2/2017
Everyone was very kind, informative, and helpful! Also thank you for getting my car back so quickly!

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