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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 277 reviews 75%
4 star 43 reviews 12%
3 star 16 reviews 4%
2 star 11 reviews 3%
1 star 22 reviews 6%
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(All Vehicle Makes)
Daniel B.
Vehicle Make : Dodge
5 out of 5
3/3/2018
Troy Marimberga was great. Friendly, helpful and very customer-service oriented. I got my Challenger back and it was in great shape.
Jessica P.
Vehicle Make : Jeep
5 out of 5
2/28/2018
I'm beyond thrilled with the quality of my car. I want to thank everyone who took time and worked on my car. The gentleman whp I dealt with was highly professional.he answered all my questions even when my attitude (which had nothing to do with him) was high. I would recommend anyone to get their work done there and to purchase their vehicles from there.
Paul C.
Vehicle Make : Jeep
5 out of 5
2/28/2018
Very happy with Tory and the great job they did. Excellent job.
Micheal C.
Vehicle Make : Ford
5 out of 5
2/27/2018
They were very professional,the inspector was very knowledgeable and courteous. They kept me informed about my car and the damage they found and when it would be finished. The customer service was excellent they definitely give u the VIP experience,well that's how I felt anyway
Kelly E.
Vehicle Make : Dodge
5 out of 5
2/24/2018
Thank you for taking good care of my baby. So far so good. Drives great for now.
Sarah B.
Vehicle Make : Ford
5 out of 5
2/17/2018
They were very friendly from the minute I walked in, explained everything to me, kept me informed on the progress, they made sure it looked exactly the way it should, and I loved the text messages on the progress
Tobias S.
Vehicle Make : Jeep
5 out of 5
2/17/2018
Great service. Great reps!
Valentina V.
Vehicle Make : Jeep
5 out of 5
2/16/2018
Big thanks to Steven and Maria for the outstanding customer service!!!!!
Flor G.
Vehicle Make : Dodge
5 out of 5
2/14/2018
I was 100% satisfied with the work done at this shop. Steven Colon went above and beyond to get the job done. He kept me up to date on everything and made sure I was satisfied. He was extremely patient with me due to the fact that I was having some issues with the insurance company that was paying for my vehicle to get fixed. Overall I really appreciated him taking the time to keep me updated and provide excellent customer service. Thanks again!
Alfredo B.
Vehicle Make : Dodge
5 out of 5
2/9/2018
Very friendly and professional. Haven't had the car back long enough to complete judgements. It looks beautiful. I did notice the headlights are no Adjuster to match. Driver side - you replaced - seems aimed lower than passenger. Other than that.... Thank you. I will strongly consider brining our Dodge, our Ram and our daughters Jeep to you in the future.
Marlenes C.
Vehicle Make : Mercedes
5 out of 5
2/4/2018
Great customer service and damages were fixed thoroughly, my car looks brand new. Thank you!
Micheal Q.
Vehicle Make : Dodge
5 out of 5
2/1/2018
Tory did a awesome job on keeping me updated on my car. Had it done actually before the due date was awesome for me !! Thank you so much I really appreciate everything !!
Bruce S.
Vehicle Make : Dodge
5 out of 5
1/26/2018
the process was handled so professionally and the car looks like it came off the showroom floor
Jorge L.
Vehicle Make : Honda
5 out of 5
1/25/2018
Very hot.
Tina J.
Vehicle Make : Chevrolet
5 out of 5
1/18/2018
Great service, explained everything ever well understood everything perfectly
Jonathan B.
Vehicle Make : Mazda
5 out of 5
1/16/2018
Steve was great. He kept me updated on the progress of my car. Would use again however hopefully will not have too. Great service.
Bertha D.
Vehicle Make : Dodge
5 out of 5
1/16/2018
Great communication with a Representative and customer.
Juan C.
Vehicle Make : Chevrolet
5 out of 5
1/13/2018
Excellent work my pick up looked new again
James M.
Vehicle Make : Chrysler
3 out of 5
1/11/2018
Was happy with the repair work but it should not take 9 weeks to do 76 hours of work!
Darren A.
Vehicle Make : Jeep
5 out of 5
1/10/2018
We came back to Chapman Collision mainly because of the service by Steve. He was very helpful and explained everything. Thank You Steve

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